Job Introduction
We have a fantastic opportunity for a Proactive Sales Executive to be responsible for managing & processing all conference and banqueting enquiries for the venue. Provision of best value options to customers while maximising sales opportunities, within agreed response times to all web based, email and phone enquiries accurately and within brand guidelines
More about the role:
Processing sales enquiries for HMS Belfast and actively working as part of the local and national sales team to increase and enhance revenues. To achieve agreed KPIs and targets by proactively selling the facilities by various techniques and always aiming to meet customer needs and exceed customer expectations. To consistently ensure the highest standards of accurate and timely customer, staff and management information. To ensure all sales administration is accomplished effectively & accurately in order to provide a seamless handover to the operations team.
All work will be in line with the venue’s marketing guidelines and sales strategies as agreed with the Head of sales, venue GM and in accordance with Lime Venue Portfolio sales processes.
The role requires an entrepreneurial personality with the drive to succeed and the ability to maximize the meetings and events revenue potential in the venue. A self-motivated individual with a strong desire to work within a sales environment and must be a highly motivated pro-active self-starter, with commitment and drive for business development and a knack for relationship building.
Who you are:
- Ability to inspire customer trust and confidence
- Ability to deal both on the phone and in electronic communications effectively with clients and venues and to gain support of internal colleagues
- Passionate about hospitality, sales and customer service
- Ability to multi-task, think fast and to deliver solutions to customer requirements
- Possess diplomacy, discretion and impartiality of judgment
- Creative in thinking and approach
- Confidence
- Enjoys a challenge
- A good sense of humour, flexible and forward thinking to anticipate problems before they arise
Who we are:
Compass Group UK and Ireland is part of Compass Group Plc, the world's leading foodservice company and FTSE100 business. We employ up to 80,000 people annually - a figure that contributes significantly to our status as the world’s 11th largest employer – and provide a wide range of services to clients in every conceivable sector including Schools, Race Courses, Hospitals, Power Stations, High-street stores and everything in between.
Our Company vision is Great People, Great Service, Great Results and we believe your contribution is crucial to the success of the business. To achieve our vision we live by the values of Integrity, Teamwork, Passion, Can-do and Responsibility.