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Account Director

Job Introduction

Job Description
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Free meals
  • Discounted Event tickets
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Unwind with us with free wellness, mindfulness, and exercise classes
  • You can share all discounts and offers with your friends and families

Strategic accountability for the Bristol venues portfolio. Being the key point of contact for the client and ensuring that quality and service standards are delivered across the venues. To manage, develop, and inspire the General Managers and their reports to deliver a seamless visitor experience with a strong commercial return.
The successful candidate must have a keen eye for detail and really understand what good looks like. Project management experience is also advantageous as the candidate will be leading on future investment plans and delivery.

Key Responsibilities:

  • Overseeing the Bristol venues portfolio.
  • Acting as the primary point of contact for the client, ensuring quality and service standards are maintained.
  • Managing and inspiring General Managers and their teams to deliver seamless visitor experiences with strong commercial outcomes.
  • Leading future investment plans and projects, with a focus on delivery.

Required Skills & Experience:

  • Multi-unit contract catering or catering business experience is essential.
  • Must have managed pre-COVID turnover levels of £8m or more.
  • Ability to address complex business issues with creative problem-solving and timely strategy implementation.
  • Effective communication skills, with the ability to motivate and interact at all organisational levels.
  • A strong passion for excellent food and hospitality.
  • A proven track record as an innovative and financially responsible manager.
  • Demonstrated leadership capabilities.

About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink, and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

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