Job Introduction

Account Manager 

Foodbuy & NHS Supply Chain: Food

Location: Home‑based with regular travel to NHS Trusts, covering the South West region
Department: Account Management – NHS Supply Chain: Food

Are you passionate about building strong client relationships and delivering real value for the NHS?
Do you want to be part of a team that is shaping the future of healthcare food procurement across the UK?

This is an exciting opportunity to join Foodbuy as part of the NHS Supply Chain: Food team as a Client Account Manager. You’ll play a key role in helping NHS Trusts achieve savings, improve service delivery, and support better patient outcomes through smarter, more strategic food procurement.

About Foodbuy & NHS Supply Chain: Food

Foodbuy is a premier procurement organisation specialising in food and beverage supply solutions across the UK and Europe. In 2018, Foodbuy was awarded the contract to procure food for the NHS and has since built a dedicated Healthcare team focused on improving service, delivering savings, and driving value across the NHS estate.

Working within the NHS Supply Chain: Food division means joining a trusted partner to the NHS, supporting Trusts in making their budgets go further while maintaining quality, safety, and consistency in food provision. You’ll be part of a mission‑driven organisation where your work directly contributes to better NHS service delivery.

About the Role

As a Client Account Manager, you will act as a strategic partner to NHS Trusts in the South West region. This role will cover trusts from Cornwall up to Bristol and across to Bournemouth. Reporting to the Regional Sales Manager, you’ll build strong relationships, identify opportunities for growth and savings, and support Trusts in maximising the value Foodbuy delivers through NHS Supply Chain: Food.

This is a client‑facing, high‑impact role ideal for someone who thrives on stakeholder engagement, problem‑solving, and delivering measurable results.

Key Responsibilities

• Build credible, long‑lasting relationships with key NHS stakeholders, understanding their needs and identifying opportunities for growth, savings, and improved service delivery.
• Analyse purchasing patterns, savings opportunities, and business risks to support Trusts in meeting KPIs and targets.
• Develop and maintain a strong pipeline of Trust activity, ensuring structured account planning and consistent performance delivery.
• Collaborate with internal teams — Procurement, Finance & Data, Operations — to ensure activity is tracked, communicated, and executed effectively.
• Represent Foodbuy and NHS Supply Chain: Food professionally across all Trust engagements, ensuring high levels of customer satisfaction.

What We’re Looking For

Essential Skills & Experience

• Strong commercial acumen with the ability to analyse data and identify opportunities.
• Proven track record of achieving sales growth and meeting KPIs.
• Outstanding communication, networking, and presentation skills.
• Experience building trusted relationships with internal and external stakeholders across all levels.
• Full UK driver’s licence.

Desirable

• Experience in the food industry or procurement solutions environment.

Personal Qualities

We’re looking for someone who is organised, detail‑orientated, energetic, and solutions‑focused.
You’ll take pride in delivering a great service, be confident influencing stakeholders at all levels, and be comfortable working both independently and collaboratively.

What We Offer

• Competitive salary
• Company car or car allowance
• Hybrid working
• Career development through Compass Group and Foodbuy programmes
• Reward & Recognition initiatives
• The chance to grow your career within one of the UK’s leading procurement organisations supporting the NHS.

Apply now and become part of Foodbuy’s mission to deliver exceptional value for the NHS through NHS Supply Chain: Food.

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