Job Introduction
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Assistant Events Manager to join our team in London.
Location: University of London, Senate House, WC1E 7HU
Rate of Pay: £33,500 per annum
Working Pattern: Predominately Monday - Friday, 9am - 5pm, 40 hours per week, weekend & evening flexibility required for events
Key Responsibilities:
- High level of professionalism when interacting with VIP guests
- Being punctual, presentable and in correct uniform for work
- Organizing the setting up and packing down a range of events according to the function sheet across the building.
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Briefing and directing a team and ensuring standards are being maintained in a range of roles including:
- Bartending
- Waiting
- Meet and greet
- Cloakroom
- Ensuring staff are working in accordance with Food Safety Standards Allergen Policies and Health and safety in the workplace
- Maintaining equipment standards by ensuring all storage spaces are kept organized and any faults are reported immediately
- Able to deliver events according to function sheets with management support and independently
- Act as first point of contact with clients to ensure a professional and efficient service
- Attending training sessions when required
- Working with management to train and develop teams
- To undertake any other duties that are reasonably required by management
- Dealing with customer feedback and queries
- Working with different Food & Drinks outlets when needed
- Managing the till and stock
Personal specification
- Experience working in a similar role in a high-volume venue
- Previous experience leading frontline teams within a similar environment
- Previous experience within the Events operations industry
- Knowledge of standard setups
- Basic knowledge of wines, spirits and cocktails
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
What's in it for you?
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers