Job Introduction
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for an Assistant Manager to join our team in Cardiff.
Location: Cardiff
Working Pattern: Monday - Friday, 40 hours per week, Shifts on a rota basis but generally 7:00am - 15:30pm
Rate of Pay: £30,000 per annum
Key Responsibilities:
Food and Service Development:
- Ensure that the client expectations of food and food service are consistently delivered in line with the CH&CO brand.
- Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards.
- Continually monitor the service and food provided in the site, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality.
- Proactively make suggestions to GM regarding innovation in food and food service to develop the business at the relevant site.
Relationship Management:
- Develop and sustain good working relationships with the client at the relevant site.
- In the absence of the GM act as the first point of reference for all client comments and concerns and take any necessary action.
- Actively gain customer feedback and to use the information to improve the offering at any given business.
Finance:
- Working with the GM ensure the site achieves the financial targets agreed with the client in line with the budget.
- Understand and interpret the relevant financial control systems and use the information to measure performance and work with the GM to achieve all financial targets.
- In the absence of the GM prepare, produce and present a monthly financial report for the Operations Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken.
What's in it for you?
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers