Job Introduction
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for an Assistant Manager to join our team in London.
Salary: £38,000 per annum
Working Pattern: 40 hours per week, Monday – Friday
Location: London, W1K 3JP
Key Responsibilities:
- Oversee the day-to-day running of the café, deli and coffee bar
- Deliver a high standard of customer service, working closely with front of house teams
- Respond to client and customer feedback promptly, making improvements where needed
- Ensure standards are met across quality, service and health & safety
- Manage the hospitality operation, including events and pantry oversight
- Coordinate with the Head Chef on daily menus and food offering
- Support and deliver a range of events, from small fine dining to larger canapé functions
- Lead, manage and develop a team of 9, including the kitchen team
- Be hands-on on the floor, supporting the team during service while also managing systems and admin
- Drive team engagement, performance and a positive team culture
Our Ideal Candidate:
- Strong experience managing and developing teams in a fast-paced environment
- Hands-on leader who leads from the front and is visible on the floor
- Confident working with high-end clients and delivering premium service
- Background in restaurant, café and hospitality operations, ideally with fine dining exposure
- Passionate and proactive, bringing fresh ideas to drive the business forward
- Strong customer focus, with the ability to respond to feedback and continuously improve
- Organised and comfortable balancing day-to-day operations with events
- A natural people person who can bring the team together and create a positive working environment
- Good understanding of systems, alongside operational excellence
- Solid knowledge of health & safety and service standards
- Positive, hands-on leader who can motivate and support a diverse team
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers