Job Introduction
Step aboard the Countess of York and help create an unforgettable afternoon tea experience in the heart of the National Railway Museum.
Housed in a beautifully restored 1950s carriage, the Countess of York offers guests a journey into timeless elegance — and we’re looking for a friendly and reliable Catering Assistant to support our team in delivering exceptional service.
This full-time position (40 hours per week) is perfect for someone with a passion for hospitality, a positive attitude, and the flexibility to work across both front-of-house and kitchen areas. In return, you’ll have the opportunity to work in a truly unique setting with a company that invests in its people, celebrates individuality, and recognises those who go beyond the plate.
Key Responsibilities:
- Assisting in the preparation and serving of afternoon tea items, ensuring quality and presentation standards are met
- Welcoming and seating guests, providing a warm and attentive service throughout their visit
- Supporting the kitchen team with basic food preparation and plate presentation
- Clearing tables efficiently and ensuring the dining area is kept clean and well-presented
- Washing dishes, cutlery, and glassware to maintain service readiness
- Maintaining cleanliness in all working areas, including the kitchen and service areas, in line with Food Hygiene and Health & Safety standards
- Restocking service areas and assisting with stock rotation
- Working collaboratively with the whole team to ensure smooth service and a memorable guest experience
- Representing Compass Group UK&I with professionalism and pride
About you:
- A friendly, positive, and professional manner with a passion for customer service
- Ability to work well as part of a team and take direction from supervisors and chefs
- Flexible and adaptable to different tasks and service needs
- Good communication skills and a willingness to engage with guests
- A proactive approach to maintaining cleanliness and organisation
- Reliability, punctuality, and a can-do attitude
- Previous experience in a similar hospitality or catering role
About us:
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Contributory pension scheme
- Free meals on duty
- Additional holiday purchase scheme
- Personal Development and Training opportunities
- Career growth through our Career Pathways and MyLearning programmes
- Quick access to a Digital GP and comprehensive healthcare for you and your immediate family
- Sharebuy scheme
- ‘Be a Star’ recognition award
- ‘Refer a Friend’ scheme
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Life assurance scheme
- Gym and Health Club discounts
- Regular social events and communication with our leaders
- Exclusive discounts on travel, food shopping, cinema tickets and more!
Join a company that invests in its people, values individuality, and rewards great work. Apply today!
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!