Job Introduction
Catering Manager
Virgin Media O2 Head Office – Green Park, Reading
Salary: £43,270
Working Pattern: Monday to Friday | 7:30am – 4:00pm
Shape the Future of Workplace Dining at One of the UK’s Leading Head Office Sites
We’re seeking a confident, polished, and strategic Catering Manager to lead a high-performing team at the flagship Virgin Media O2 head office in Reading. This is not just a job – it’s an opportunity to set the standard for excellence in food, service, and hospitality at a site where expectations are high and quality is non-negotiable.
About the Role
This pivotal role will see you managing a large team of 17, delivering a premium catering experience to up to 800 customers daily. You’ll act as the face of Eurest on site, building and maintaining strong relationships with senior-level clients, while overseeing every aspect of catering operations – from finance and compliance to team development and service innovation.
You’ll work closely with the Head Chef to craft seasonal, engaging menus that delight our customers and reflect the latest culinary trends, while ensuring the operation runs seamlessly, efficiently, and profitably.
What You'll Be Responsible For
Full operational and strategic responsibility for the catering provision at a prestigious corporate head office
Managing compliance in HR, HSE, PCI, profit protection, and food safety (HACCP, Natasha’s Law, allergen management)
Leading on GP (target: 40%) and wastage control, ensuring Nexus account compliance and accurate weekly stock takes
Partnering with the Head Chef to drive menu innovation, planning, and execution
Coaching and developing your team through job chats, PDRs, and structured training plans
Delivering an outstanding customer experience, driving a culture of excellence aligned with Compass and client expectations
Coordinating hospitality services, events, and premium activations including outdoor BBQs and bespoke functions
Who You Are
We’re looking for a leader who combines operational know-how with excellent interpersonal skills – someone equally comfortable analysing P&Ls as they are leading from the front and engaging with high-level stakeholders.
You will have:
- Proven experience managing a high-volume B&I (Business & Industry) catering contract
- Strong understanding of GP delivery, stock management, compliance, and food safety legislation
- Experience in event and hospitality management
- Excellent communication and team leadership skills
- A proactive mindset and a passion for customer satisfaction
- Experience with Compass systems including Nexus, Ourtime, and PCI compliance (desirable)
Perks & Benefits
Free meal on duty
Free on-site parking
EV charging points (self-funded)
No weekend or Bank Holiday working
Full access to Compass benefits, discounts, and development programmes
Interview Process
1st Stage - Microsoft Teams Interview
2nd Stage - On Site Interview
Lead the team. Elevate the standard. Make your mark.
If you’re ready to take your catering career to the next level at one of the UK’s most dynamic corporate Head Office sites– we want to hear from you.