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Catering Service Assistant

Job Introduction

Job Title: Catering Service Assistant (CSA)


Pay Rate: £15.00 per hour

Retention Bonus: £1,000 (paid on completion of the full RCA)

Contract Dates: 8th July 2026 – 15th December 2026

Hours: 40 hours per week

Number of Roles: 7 CSAs

Working Pattern: 5 days out of 7 (shift-based rota)

Requirement: 24/7 operation, 7 days per week


Why This Role Is for You

As a Catering Service Assistant, you will be the face of our operation, delivering excellent customer service at every interaction. You’ll be part of a team that takes real pride in what they do — from the quality of our food to the strength of our brand, and most importantly, our people.

If you’re looking for a fast-paced, engaging, and rewarding role, this is a great opportunity to develop your skills and be part of a supportive and high-performing team.


What You’ll Be Doing

  • Greet and look after guests, ensuring they leave with a positive experience
  • Deliver efficient, friendly, and personalised customer service
  • Develop strong knowledge of the menu and confidently recommend options
  • Maintain high standards of food hygiene and handling compliance
  • Follow all Health & Safety procedures to ensure a safe working environment
  • Support both front-of-house and back-of-house operations as required
  • Assist the wider team with additional duties when needed

You’ll Be a Great Fit If You…

  • Have a passion for delivering outstanding customer service
  • Take initiative and respond proactively to customer needs
  • Thrive in a fast-paced environment
  • Are a strong team player with excellent communication skills
  • Are motivated to contribute to team success

Perks & Benefits

  • Quick access to a Digital GP for you and your family
  • Fitness, mental health, and wellbeing support resources
  • Discounts at major supermarkets, high street retailers, and travel providers
  • Access to career development pathways across 6,000+ UK sites
  • A wide range of additional employee benefits

A Bit About Us

As part of Compass Group UK & Ireland, you’ll be joining the UK’s leading food and support services provider. Within our ESS sector, we deliver services across Defence, Government, Infrastructure, and Energy environments.

Please note: Some sites operate strict security procedures, and certain roles may require DV (Developed Vetting) clearance.

  • Top 100 Apprenticeship Employer
  • LinkedIn Top Company to Grow Your Career
  • Disability Confident Leader
  • Investor in People – Gold Standard
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