Job Introduction
An exciting opportunity for a Catering Supervisor to join our talented Team has become available at the Prestigious The Chritstie Clinic. We are currently recruiting for a full-time Supervisor to help maintain the high standards of the Food & Beverage service
In this position you will need to be available to work 5 days over 7 and be available to work during the breakfast, lunch or supper service.
This role will suit a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
More about the role:
Responsible for the patient feeding across the hospital, this role will involve direct supervision of team leaders and Ward Hosts/Hostess and liaising daily with Patients and Medical staff on ward areas with responsibilities including:
To work alongside the Patient catering manager to ensure all team Leaders & Host/ Hostess are completing daily and weekly jobs.
- Responsible for the front line patient catering team within the hospital.
- To have a close working relationship with the clinical staff to ensure a quick response to all queries raised.
- To organize, oversee and develop Team Leaders & Ward Host/Hostess and look for new opportunities to improve the quality and standards of the service and constantly look for new opportunities to improve the service.
- Carry out return to work interviews for staff that have been absent in line with company policies
- Hold performance reviews with new starters and existing staff
- Undertake and record any training that is completed on all staff’s individual training cards
- To satisfy the needs of the patients whilst ensuring the Host/Hostess are achieving the service and product delivery standard.
- To plan, organize and control the Host/Hostess service operation to ensure that quality, presentation and service are provided to the standards required
- To review potential cost reductions and service improvements to the standards as required and discuss with the Service Manager.
Who you are:
- Good command of the English language with a passion for patient care and be able to liaise closely with ward staff
- Awareness of food & hygiene standards
- Must have a 'Can do' attitude
- Able to work under pressure, individually and as part of a team.
- Ability to work in a fast paced healthcare environment and has a flexible approach to meet the needs of the business.
- Previous Supervisory experience and a passion for progression.
- Be aware that this is a hospital environment and at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- This position is subject to a Disclosure & Baring Service check costs, are met by the employer
Who we are:
Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.