Job Introduction
Location: Goodenough College, London
Salary: Up to £55,000 per annum (DOE)
Benefits:
Exclusive Compass discounts via PerksAtWork
Industry-leading training and development opportunities
Competitive pension contributions
About the Role
ESS has an exciting opportunity for an experienced Cleaning Contract Manager to lead cleaning operations at Goodenough College, London. This is a high-profile leadership role, responsible for ensuring exceptional standards of cleanliness, service, and compliance in line with client expectations and Compass Group procedures.
We’re looking for a strong operator with proven people management skills, able to deliver consistently in a fast-paced, customer-focused environment.
Key Responsibilities
Deliver high-quality cleaning services to agreed SLAs and Compass standards
Lead, motivate, and develop the cleaning team
Manage labour, equipment, and resources within budget
Oversee stock levels, consumables, suppliers, and contractors
Uphold health & safety regulations (including COSHH) and Compass procedures
Act on client and customer feedback promptly and professionally
Monitor KPIs and drive continuous improvement
Ensure team compliance with company updates and policies
Ideal Candidate
Proven experience in contract or facilities management
Strong leadership and team management capability
In-depth knowledge of Health & Safety and COSHH regulations
Skilled communicator, both written and verbal
Confident with budgets, numerical analysis, and IT/digital reporting tools
About ESS
ESS, part of Compass Group UK & Ireland, delivers catering, hospitality, and support services to military and government sites nationwide. We pride ourselves on delivering excellence in some of the UK’s most secure and challenging environments.
At Compass, we foster a diverse and inclusive culture where every colleague can thrive, grow, and be themselves.