Contract Manager - London | 31 January, 2024 | Jobs and careers with Compass

Please Note: The application deadline for this job has now passed.

Job Introduction

To lead and efficiently manage the provision of TFM services at our exciting UCL Cruciform (PFI) contract. The role involves stakeholder management, contract awareness and strong commercial management, leading the team and ensuring that the service to the client is of a sector leading standard.

More about the role:

Health and Safety – Ensure a safe working environment for all the users of the premises, and offer and provide sound and proficient advice in H&S matters in accordance with contractual requirements. Including undertaking Risk Assessments. Provide both proactive and reactive advice and have awareness of all Statutory and Legislative obligations.

Facilities Management – Responsible for the complete delivery of hard and soft services to the PFI Project. This includes, amongst others; electrical, mechanical, fabric and building maintenance (hard FM), specialist subcontractor services, cleaning, security, pest and waste management, grounds maintenance (soft FM), in addition to managing condition surveys and Lifecycle and Variation project works.

People/Team Management – Provide support, direction and management to project staff, including performance management, motivation and mentoring.

Financial Management – Responsible for project P&L, including budgeting, financial planning and cost control, lifecycle and all other associated elements. Ensuring management accountants are fully aware of any issues, variances to the normal process.

Contract Performance Management – Ensure all activities comply with contractual requirements, all reports are completed, and all necessary records maintained. Ensure the contract provides ‘best value’ through the identification of areas of non-conformance and resolve through effective contract management. Develop an awareness of all commercial requirements within the contract and ensure specific details are implemented and complied with.

Customer Service – ensure a sector leading standard of customer service to clients, service users and the public.

Client and Customer Liaison - Maintain excellent client relationships through co-ordinated personal contact with the customer, on-site staff, and their management. Make recommendations designed to promote good relationships including taking all reasonable measures to promote good industrial relations.

Sub Contractor Management - Manage contractors and service providers through regular review meetings, ensuring that all services are delivered in accordance with the contract, client requirements, and budgetary controls.

Quality & Environmental Management – Ensure all activities are carried out and records kept in accordance with Quality and Environment Policies. Conduct regular formal monitoring of quality standards and identify areas of poor performance for resolution. Ensure all non conformities are addressed with prescribed timescales.

Other Duties - Any other duties that may be required and which are considered by the line manager to be consistent with the grade and the general responsibilities of the post.

Who you are:

Essential

Significant experience in a challenging and successful healthcare PFI contract.
Previous management experience in an FM role, having previously managed/delivered Hard Services.

Knowledge and experience of managing a complex services contract.
Experience of direct line management of professional staff and implementation of performance management and staff development

Good IT skills including MS Office
Experience or recognised qualification in Health and Safety and ability to compile detailed investigation reports and complete thorough audits of H&S processes.

Desirable

Previous experience in a discipline as an Appointment Person (AP) or Responsible Person (RP)
Experience managing in either healthcare or laboratory environments
Ability to present formatted reports and complex statistical information clearly and accurately
Professional Development Plan i.e CPD

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2411/78228001/52190039/SU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

What we'll give:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families