Job Introduction
Customer Service Assistant - M&S Store - St. James's University Hospital
Most people don't choose to be at a hospital, which is why we strive to provide the best experience for our customers who we serve on a daily basis. We currently have an opportunity for a Customer Services Assistant to join our team within a busy hospital environment, within our M&S franchise partnership.
More about the role:
Just like M&S, we believe that whether they’ve come in for a coffee, a sandwich or sit-down hot meal, every customer should leave feeling they’ve been looked after in an unmistakable M&S way. That means a combination of great food, efficient and friendly service, and spotless surroundings. You’ll be responsible for all of this – as well as bringing a real team spirit to supporting your colleagues. Memorable in-store experiences start with our team members, who keep customers happy, shelves stocked, tills manned and displays looking beautiful. The role will see you turn your hand to a multitude of tasks, including serving customers, maintaining stock, serving food, ensuring a clean and safe working environment, and taking an active part in unit sales promotions.
In return you’ll receive an extensive Compass and M&S training for your role and the potential to develop through Learning and Development opportunities, including apprenticeships. Through its size and scale, Compass can also offer fantastic career advancement for those wanting to progress, as well as a pension opportunity, Employee Assistance Helpline, and access to a wide range of discounts via our Perks at Work website.
Who you are:
Ideal Candidate
- Polite and friendly
- Able to work within a busy and challenging hospital environment
- Good command of the English Language
- A positive team player who is willing to help others
- Flexible with a 'can do' attitude
- Able to promote a welcoming environment where colleagues, clients and customers receive great service
- Neat and tidy in appearance
- Experience in a catering or retail role, or similar environment desirable
What we'll give:
Customer Service Assistant - M&S Store - St. James's University Hospital
- 30 hours per week
- £9.40 per hour
- Based in Leeds, LS9 7TF
- Fantastic training/onboarding
- Excellent work-life balance
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
Who we are:
Healthcare Retail, part of the Compass Group UK & Ireland, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 60 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises of a number of high street brand franchises, including Costa, M&S Simply Food and Café formats and Subway, as well as a selection of in house brands.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.