Job Introduction
Digital Project Manager
Digital & Technology Team
Join us at a hugely exciting time in Compass Group UK&I’s digital transformation journey.
Our award-winning Digital & Technology team is leading the way in Omni-Channel food and drink ordering solutions—from apps and kiosks to kitchen management systems. We’re also pioneering emerging technologies such as frictionless checkout, AI plate scanning, and robotics.
We’re now looking for an experienced Digital Project Manager to help deliver these industry-leading innovations and ensure that every project meets the needs of our business and our customers.
The Role
Reporting directly to the Head of Digital Products, you’ll join the team responsible for shaping all customer-facing technology across Compass UK&I. You’ll manage a multi-project digital portfolio, delivering projects to time, cost and quality while continually improving our project delivery approach.
As a senior member of the team, you’ll be a role model for project excellence—leading meetings, facilitating workshops, maintaining governance, and guiding stakeholders through complexity. You’ll bring the confidence and communication skills needed to get the best from busy SMEs and cross-functional teams, whether remote or on-site.
Although the role is based near Birmingham, we support hybrid working. Expect to spend 1–2 days per week at Parklands, Rubery for collaboration, team time—and great food and drink.
Key Responsibilities
Plan, manage and deliver digital projects in line with business needs and functional specifications
Ensure projects are delivered on time, within scope, within budget and to a high standard
Act as the primary contact for your project portfolio, managing plans and dependencies
Produce and maintain project documentation in line with PMO standards and provide regular updates to sponsors and stakeholders
Present clear communications at all levels and lead project review meetings
Work with Product Managers to raise new digital demands, build business cases, and secure project funding
Collaborate with product, architecture, data, QA, offshore teams and third parties to launch and scale digital products
Maintain a proactive RAID log and drive timely mitigations
Ensure quality assurance practices are followed throughout the lifecycle
Support continuous improvement of change management processes
Plan and ensure all business readiness activities are completed before go-live
Oversee smooth handover to support teams and business owners
Skills & Experience
PRINCE2 or Agile certification (or equivalent)
Experience collaborating closely with Product Managers and understanding product lifecycle
Ability to manage a multi-project portfolio
Proven success delivering large, complex or transformational digital projects
Strong facilitator with experience running engaging remote workshops
Experience delivering digital assets such as apps, websites, and platforms, working with development teams and third-party suppliers
Confident stakeholder manager across multiple teams and functions
Strong understanding of project management tools and methodologies—Azure DevOps, Miro, Monday.com, Office 365, MS Project, Co-pilot
Excellent organisational skills, able to manage multiple workstreams under pressure
High integrity with the ability to handle confidential information
Self-motivated and adaptable to change
Creative, continuous-improvement mindset with a focus on quality outcomes
Strong influencing and persuasion skills
Analytical, methodical problem solver
Business analysis experience beneficial
Awareness of data privacy, security and compliance considerations