Job Introduction
Event Manager - LEX Liverpool Experience Campus, Liverpool | Full-Time / Permanent
£29000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
Overall Purpose of the role
The Event Manager at Levy UK&I is responsible for facilitating day to day operations on client events, ensuring we are meeting expectations in line with our Signature service standards.
As an Event Manager, you will support the Senior Event Manager and Head of Convention Events in planning, coordinating and delivering a diverse calendar of high-profile events. You will lead and motivate a large and varied team, including Floor Managers, Supervisors and Casual Team Members.
Key Responsibilities
- Lead the operational delivery of all exhibitions, banquets, internals, corporate events and hospitality functions, ensuring consistent implementation of standards and excellence in service delivery.
- Own your allocated events from concept to completion, ensuring flawless delivery.
- Work closely with the Head of Convention, Senior Event Manager and Account Management team to ensure all operational requirements are met.
- Monitor service delivery throughout events and respond proactively to operational challenges.
- Conduct operational briefings and debriefs with teams before and after events with a continuous improvement mindset.
- Maximise profitability through team management and deployment, upselling at all opportunities and ensuring management of stock control.
- Knowledgeable of all venue products and able to advise in a professional manager.
- To maintain H&S compliance and lead a health & safety culture.
- Demonstrate the ability to identify training needs and carry out on the job training.
- To assist with the financial management of all event labour scheduling and work closely with Staffing team to effectively manage labour spends and forecasting
- To ensure that positive and healthy relationships exist with the client and guests before, during and post event.
- Support the Head of Convention in the achievement of sales revenue and targets for the department.
- To drive sales and offer in your area of responsibility.
- Develop and apply strong financial awareness to proactively identify and support the reduction of wastage, mitigate risk of theft, and protect overall departmental profitability
- Support effective deployment to maximise labour and operational efficiency and in line with business requirements and budgets.
- Identify opportunities to improve productivity and enhance guest satisfaction.
- Ensure compliance with all company, venue and statutory health and safety requirements.
- Ensure food safety, allergen management and licensing requirements are consistently met.
- Conduct operational checks and ensure safe working practices are always followed.
Essential Skills
- Previous experience in a similar role within the catering or food service industry
- Experience managing a team, supervisors and team leaders
- Experience in operating large scale bespoke events
- Strong knowledge of food allergens, dietary restrictions, and food safety regulations
- Excellent communication and interpersonal skills
- Proficient in MS Office (Essential) and Event Management Systems (Preferred)
- Very detail-oriented and highly organized
- Ability to work collaboratively with a diverse team
- Problem-solving skills to address issues effectively
- Experience working with clients and stakeholders.
- Exceptional attention to detail. Focused on the accuracy and quality of work through to completion
Personal Attributes
- Passionate about hospitality and guest experience with a creative and innovative mindset.
- Positive, energetic and hands-on leadership style.
- Strong attention to detail.
- Highly organised and adaptable.
- Commercially aware and results driven.
- Consistently adheres to company uniform standards and always maintains a high level of professionalism.
- A team player who leads by example.
Hours of Work
Hours will be determined by the needs of the business and in accordance with the Working Time Regulations. Due to the nature of the events industry, flexibility to work evenings, weekends and public holidays will be required.
Benefits:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/1908/44198001/52828224/SU #Levy UK
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!