Job Introduction
- Exercise tight control of your P&L, with experience of when and where to make the right interventions and appropriately manage all risks and opportunities.
- Collaborate with our People Business Partner to develop and execute a strong people strategy across your contracts. You will be coaching, and developing people to grow as individuals and within teams, raising levels of employee engagement as well as building a rich and talented succession plan.
- Grow and maintain strong, collaborative and enduring relationships with your senior client base.
- Ensure consistency and exceptional service is delivered across all our service streams to all our customers every day, placing service excellence at the heart of everything we do.
- Cohesively form a key part of the Senior Leadership Team, working collaboratively and supportively with your Managing Director as well as other Key Accounts Directors and SMEs to ensure achievement of shared objectives.
- A minimum of 5 years experience at a senior account management level within the FM industry
- Experience of managing Hard and Soft Services with Cleaning and Security bias
- Experience of managing complex and multiple stakeholder relationship
- Demonstrable financial acumen
- Have a proven track record of client / customer satisfaction
- Track record of growing sales and retaining business
- Driving License
- SIA licence holder (or able to qualify)
- IOSH and/ or NEBOSH Accredited (working towards)
- Experience overseeing catering services within contracts
We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare – Free annual healthcare check
- Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
- Pension scheme and Life Assurance
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health &Wellbeing and Travel discounts
- Shopping discounts – Save up to 15%at high street and online stores by purchasing Shopping Cards
- Vodaphone discounts
- On-going training & development and career pathways
Your workplace, but better.
Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.