Please Note: The application deadline for this job has now passed.
Job Introduction
Food and Beverage Manager F1 Drive at Tottenham Hotspur Stadium
- £37,000 per annum
- 5 out of 7 days per week
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Overview:
To lead the delivery of a diverse and effective, high volume retail food and beverage operation ensuring operational efficiency, overall HSE responsibility, planning and presentation of the food and beverage offer and adherence to agreed first class standards.
In summary ensuring the safe and efficient running of the stadium’s newest attraction and it’s food and beverage offering.
Role Purpose
In summary ensuring the safe and efficient running of the stadium’s newest attraction and it’s food and beverage offering.
Role Purpose
Reporting to the Head of Retail and through close liaison with our client, you will be responsible for the key areas below (amongst other general responsibilities).
Operations:
Provide first class non-match day and match day retail operations.
Manage the F1 Drive Go Kart track F&B operation – daily service and bespoke events.
Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service.
Ensure best standards are delivered through regular venue walks and line checks.
Ensure all paperwork is checked and filed, create action logs on all feedback.
Review wastage with the culinary team and cellar team, look at opportunities to control and reduce risk to support overall GP% targets.
Forecast stock requirements and ensure orders are placed in a timely manner.
Ensure that health, safety, hygiene rules and procedures are always followed as a priority.
Demonstrate full alignment with the Levy and client vision and values by consistently doing the right things and celebrating successes.
Finance:
Demonstrate control of all operating costs in line with set targets. Use of Triple Jump to aid purchasing and forecasting requirements.
Demonstrate control of all operating costs in line with set targets. Use of Triple Jump to aid purchasing and forecasting requirements.
Manage via labour planners and ensure alignment to budget.
Collate, compile and provide analysis of data as required to support line management.
Ensure all stock takes are completed to deadlines, with any variances investigated.
Profit Protection Supporting with line manager to lead your teams be demonstrating strong knowledge and implementation of profit protection procedures including but not limited to stock control and payment and billing controls.
Sustainability:
Passionate about climate actions and sustainability and a Sustainability Champion within the department
Passionate about climate actions and sustainability and a Sustainability Champion within the department
Ensuring that we are operating in accordance with our Net Zero goals supporting with innovative new ideas, and opportunities to reduce our carbon footprint.
People:
To lead and manage an effective team of variable personnel.
Responsible for organising staff training days for Managers, Supervisors and front-line team members.
Participate with recruitment, including interviewing. Promoting equality, diversity and inclusion.
Deployment – contribute towards recruitment plans and processes to source and deploy casual workers for differing event requirements.
Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality.
Review and Develop – Supporting with line manager to conduct regular performance reviews and talent management with focus on variable managers. Oversee and drive the training plan.
Health and Safety:
Ensures the safe and secure operation of all operational activities on behalf of all stakeholders.
Ensure that all legislative and operational procedures and standards are applied to provide consistent and safe service standards to both Levy employees and customers.
Ensure See, Care, share policy is consistently applied by taking personal responsibility and championing the application across all venues.
Person Spec:
Good people and organisational skills, strong leadership qualities with an ability to engage and lead people.
Highly confident and demonstrates a positive ‘can do’ attitude.
Strong understanding of EPOS and stock control systems.
Ability to analyse and evaluate information to deliver business objectives.
Excellent verbal and written communication skills.
Previous retail experience preferable with at least 3 years’ experience in a similar role.
Passionate about food, drink and customer service.
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
D&I
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.