Job Introduction
Reporting to the Operations Manager you will be responsible for the planning, organising and operation of the F&B function within Milton Hill House.
You will be responsible for ensuring that all of the food and drinks are of the highest quality. A few of your main duties as our Food and Beverage Manager are handling customer complaints, and complying with food and safety regulations.
You will also have to prepare reports on how the the F&B function is performing.
More about the role:
- Be fully competent in the use of all IT systems associated with your department
- Ensure that yourself and your team are fully aware of all venue’s facilities and events
- Take responsibility for Profit Protection manual actions relating each department
- Ensure the department SOP is up to date and is monitored for 100% compliance.
- Proactively manage the work of the team, allocating special duties and responsibilities
- Have overall responsibility for planning, organising and control of the day-to-day operation of the department
- Handle guest queries and feedback, taking appropriate action to ensure full resolution.
- Develop and maintain a high level of guest care with the emphasis on guest interaction
- Attend any meeting as requested by the management
- Ensure effective communication between each department.
- React promptly to any issued identified for maintenance and add into Opera
- Adhere to departmental SOP compliance
- Maintain colleague discipline and grievance procedures in accordance with our policies
- Take ownership for all Health and Safety as they arise
- Be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: licensing, Health and Safety at Work, COSHH, Environmental Health, Fire Precautions, Manual Handling, Wellbeing and Risk Assessments
- Support the overall goals of the business
- Ambassador to our venue and brand you will lead by example, give clear instructions, and maintain good guest relations to both internal and extremal customers
- Play an active role in highlighting sales opportunities through interaction with our guest
Who you are:
- Proven previous experience
- A problem solver
- Ability to forecast how much food is needed
- Ability to delegate tasks
- Great leadership abilities
- Deep knowledge of the food industry
- Customer focused
- Ability to adapt
What we'll give:
Food and Beverage Manager
- £30,000 per annum
- 40 hours per week
- Compass exclusive offers on PerksAtWork
- Pension scheme
- Discounted bedroom rates at The Venues Collection properties
- Access to a wide range of Learning & Development opportunities
- Ability to train across various Compass sectors
Milton Hill House is a Hotel and conference centre set in a peaceful location on the outskirts of Oxford, yet within easy access to key road, rail and airport networks. Ideally suited for a relaxing stay or events, training courses and conferencing, our quiet, suburban location provides delegates with an environment conducive to learning.
With over 20 meeting rooms and 114 bedrooms, Restaurant & Bar, we also have fantastic onsite leisure club.
Milton Hill House offers a flexible and adaptable approach to our client’s business needs and can accommodate up to 150 delegates in our main event space. We are part of “The Venues Collection”, a grouping of eight easily accessible event spaces division of Compass Group UK & Ireland.
Who we are:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection.
Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.