Job Introduction
Front of House – Join Our Team!
Location: Bristol
Contract Type: Casual (0 hours)
Join us in the heart of Bristol, where our portfolio spans some of the city’s most vibrant and iconic destinations. Our work plays a key role in connecting communities, celebrating local heritage, and creating welcoming spaces for everyone to enjoy.
Bristol Central Venues you will work across include
• Bristol Museum and Art Gallery, BS8 1RL
• M Shed, BS1 4RN
• City Hall, BS1 5TR
• The Create Centre, BS1 6XN
If you are passionate about coffee, enjoy delivering great customer service, and are happy to support back of house with basic Kitchen Assistant or Kitchen Porter tasks when needed, we would love to hear from you. A positive attitude and flexibility are essential, as this role also supports events across our venues.
What you will do
Barista and café support
• Prepare and serve consistently high quality drinks with care and attention
• Deliver friendly and professional customer service
• Keep work areas clean, stocked, and welcoming
• Take payments and process orders accurately
• Maintain high standards of hygiene and food safety
• Support basic food preparation and back of house tasks when required
• Represent the brand with pride and professionalism
Events assistant support
• Assist with the setup and breakdown of events, including furniture, equipment, and service areas
• Support food and beverage service during events, including conferences, weddings, and public functions
• Provide excellent customer service to event guests and clients
• Work closely with the events and operations teams to ensure smooth delivery
• Respond positively to changing event needs and guest requests
• Follow all health, safety, and venue procedures during events
This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in creating great experiences for both café customers and event guests.
Shifts:
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. This is a casual zero-hours role, so hours will vary depending on the needs of the business, on a weekly basis.
The Ideal Candidate:
Our ideal Front of House Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
- Ideally will have experience working as a Barista and with cocktails due to the type of events hosted at the venue.
- Willingness to support Back of House with basic Kitchen Assistant or Kitchen Porter tasks when required.
About Us:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!