Job Introduction
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness ,we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a General Manager to join our team in London. This position involved lone working. This site services 40-60 people each day.
Location: W1T 3JJ
Rate of Pay: £36,000 per annum plus travel
Working Pattern: Monday - Friday, 40 hours per week, Shifts from 8am - 5pm
Key Responsibilities:
Service Excellence:
- Ensure the site is presented to the highest standards, maintaining quality of equipment and display
- Assist with basic food preparation
- Looking after hospitality on site
- Servicing Tea Points
- Maintain a welcoming and professional environment for clients and guests.
- Monitor customer satisfaction and respond proactively to feedback
- Support planning and execution of events
Operational Management:
- Oversee the receipt, storage, and presentation of food delivered from the central production kitchen.
- Implement and maintain standard operating procedures (SOPs), including wastage and plate counts
- Order all food items to site
Compliance and Safety:
- Ensure full compliance with food safety regulations including HACCP, allergen management, and temperature control.
- Maintain rigorous health & safety standards in line with company and legal requirements.
- Conduct regular audit checks and risk assessments, addressing any non-compliance swiftly
Financial and Administration:
- Monitor and manage unit budgets, stock control, and wastage
- Ensure accurate record-keeping for deliveries, compliance checks, and staff performance
- Liaise with central kitchen and support teams to ensure seamless coordination
Essential Skills & Experience:
- Proven experience in contract catering or hospitality management.
- Strong understanding of food safety and health & safety legislation.
- Excellent leadership and communication skills.
- Ability to manage a fast-paced environment with a focus on quality and compliance.
- Happy to work alone
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers