Job Introduction
General Manager
Location: Newcastle
Salary: Up to £38,000 per annum (DOE)
Working Pattern: Monday to Friday with occasional evening and weekends
We currently have a fantastic opportunity for an experienced General Manager to join our Dine team in Newcastle at a premium corporate site. This role also has the opportunity to grow additional support services in the future.
Services include: Deli offer Breakfast, Lunch and high volume of hospitality
For more information about careers at Dine Contract Catering and our benefits please visit: Careers at Dine Contract Catering
Key responsibilities include but not limited to:
- Oversee daily catering operations ensuring excellence in food quality, service, and presentation.
- Actively engage in upselling and apply strong product knowledge to enhance the customer experience.
- Supervise food preparation and production to maintain brand standards
- Ensure marketing materials are current and aligned with company branding.
- Lead, train, and motivate staff to consistently deliver high-quality service.
- Ensuring full compliance with mandatory training requirements.
- Act as the primary point of contact for clients, fostering strong relationships and ensuring service delivery meets or exceeds expectations.
- Manage budgets, monitor and control costs, and provide regular financial performance reports.
- Enforce and promote company profit protection measures.
- Ensure full compliance with food safety, hygiene, and health regulations, including the management and completion of all required documentation.
- Oversee procurement and inventory control to reduce waste and maximize cost-efficiency.
- Plan and execute both internal and external catering events with precision.
- Champion environmentally responsible practices throughout all aspects of the operation.
About you:
- Proven experience in a similar large-scale Catering Manager role, ideally within contract catering.
- Strong background in team leadership, client management, and financial accountability.
- Financially savvy, with expertise in stock control and budget management.
- Proficient in health, safety, and food hygiene standards (Level 3 Food Safety or equivalent preferred).
- Confident in using catering and management systems (e.g., stock control, scheduling, reporting).
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
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