Job Introduction
General Manager – Milton Keynes – £55,000–£60,000
Are you an experienced and confident General Manager ready to lead a dynamic, high-profile site?
We’re seeking an exceptional GM to oversee a vibrant, multi-functional venue featuring a thriving conference and events operation, alongside a large retail space that includes a unique urban food market with diverse street food pods!
This is an exciting opportunity for a collaborative leader who can step into an established, high-performing team and elevate standards even further. You’ll bring operational expertise, strong client management skills, and the confidence to lead from the front.
Key Responsibilities
- Lead the day-to-day operations of a busy conference and events venue hosting up to 300 attendees.
- Deliver exceptional client management across corporate conference and event bookings.
- Ensure seamless operational delivery across all departments, maintaining high standards of service and presentation.
- Collaborate effectively with building management and external commercial partners (e.g. guest services, security, facilities).
- Drive financial performance, cost control and commercial growth opportunities.
- Provide strong people leadership to an established team, fostering collaboration, accountability and continuous improvement.
- Act as the visible, confident face of the site for clients, partners and stakeholders.
Person Requirements
- Proven experience as a General Manager or senior operations leader
- Experience managing events beneficial
- Strong client relationship management skills, with the ability to build credibility quickly.
- Operationally focused, with a hands-on leadership style.
- Experience working alongside building management teams is advantageous.
- Commercially aware with solid financial understanding.
If you’re a driven and collaborative leader looking to take ownership of an exciting, multi-faceted site with huge potential for growth, we’d love to hear from you!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families