Job Introduction
General Manager
We’re looking for an experienced, hands-on General Manager to lead a team of circa 8 within a high-end corporate hospitality environment.
Leading from the front, you’ll take full responsibility for the day-to-day management of the restaurant and pantry operation. You’ll be a visible presence across the site, supporting the team during service and ensuring that every guest receives a consistently positive and professional experience.
This is a varied role combining people leadership, operational management, commercial responsibility and client engagement. You’ll create a positive team culture, maintain excellent standards and ensure the operation runs smoothly, efficiently and safely.
What you'll be doing as General Manager:
- Lead, motivate and develop your team
- Oversee the daily restaurant, pantry and hospitality operations
- Work alongside the team during service, setting the standard through a hands-on approach
- Deliver consistently high standards of food, service, cleanliness and presentation
- Manage rotas, staffing levels, labour costs and operational budgets
- Monitor stock, ordering, deliveries, waste and supplier performance
- Build strong relationships with clients, customers and key stakeholders
- Handle feedback and resolve operational issues quickly and professionally
- Ensure full compliance with food safety, health and safety, allergen and company procedures
- Support training, performance management and ongoing team development
- Identify opportunities to improve service, efficiency and the overall customer experience
What you'll need to succeed as General Manager:
- Established hospitality, restaurant, or contract-catering manager.
- Commercially aware with a strong understanding of business operations.
- Highly organised and confident taking ownership of a busy operation.
- Confident communicator who can build trusted relationships with clients and colleagues.
- Hands-on and visible within the operation, leading by example.
- Supportive team leader who helps colleagues perform at their best.
- Proactive, passionate, and committed to delivering exceptional hospitality experiences.
- Takes pride in maintaining high standards and creating a positive customer experience.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2810/45383001/52843035/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!