Job Introduction
Are you a tech-savvy graduate with a passion for turning cutting-edge solutions into real-world success stories? We're seeking a dynamic Graduate Technology Implementation Lead to join our team and take the reins on delivering transformative technology solutions to our clients across healthcare and defence. This role offers a unique opportunity for a recent graduate to step into working alongside our SME to ensure seamless integration and maximum client satisfaction. If you are ready to join a team of delivering game-changing technology implementations, apply now and be a part of our dynamic, forward-thinking organisation.
More about the role:
Key responsibilities include:
- Work with business stakeholders, relevant areas of the Compass business and IT teams to identify business and technical solutions to meet the requirements of healthcare
- Manage new solutions through a comprehensive project plan and stakeholder group
- Ensuring business process and solutions align to the overall Business and IT strategy and roadmap to support simplification and standardisation.
- Supporting creation of business cases and any other key project documentation
- To provide support and appropriate system administration as required for the current software and any further introduced, this will require static days that need building into the working calendar
- To support and engage with sales and retention activity for healthcare including responding to tender questions for areas of expertise
- Regularly undertake site visits to assist contracts with both systems, processes, and client engagement
- Produce reports and analysis from systems as required
- Gatekeeper between units and suppliers to ensure that each supplier is managed effectively – updates, user groups, mobilisations, training etc linking in with central IT as needed
- Support units, contract directors, OD’s within the healthcare specific technology and logistics
- Develop market leading solution and materials as the specialist for tenders and retention in portering, helpdesk, security with support from wider Compass experts
- Work closely with mobilisation teams for new business and implementations
- Build compelling and industry focused solutions to – equipment, site support, training, benchmarking, and innovations
- Documenting and reviewing in unit processes to improve productivity and deliver continuous improvement
Who you are:
Our successful Technology Implementation Lead will have:
- Excellent communication skills, both written and personal
- Strong team player with the ability to manage and support team members.
- Excellent stakeholder management skills
- Actively seek to further knowledge and skills and improve personal performance
- Readily accept responsibility and use initiative.
- Ability to multi-task and maintain focus.
- Good technical skills, with an aptitude for developing new skills.
- Good organisational skills.
- Attention to detail
- Ability to prioritise workload.
- Works well on own initiative
- Ability to work on their own, to meet project timelines and drive out resolutions to problems.
- Demonstrates good problem-solving abilities and a degree of urgency and responsiveness to incidents, problems, and resolution.
- experience of process improvement programs / projects
- Have an organised working practice with a mature and calm approach to all user situations
- Ability to write clear procedures including technical and user documentation
- Demonstrate broad interest in all aspects of the job and keeps abreast of technical improvements
- Ability to drive and flexibility to travel around sites
What we'll give:
Graduate Technology Implementation Lead
up to £33000 per annum - 40 hours per week
Mobile role visiting sites for new business and implementation
Opportunity to grow and develop