Job Introduction
Head of Events
From 50k basic
On-going training and development
Perks at work
Nature and scope of job
As the UK's leading hospitality provider, this role is for an experienced Operations Manager to lead our team in delivering events. You will be based at the Head Office of Keith Prowse with the operational team to drive the vision and deliverables of executing our core events.
Immediate responsibilities
- To ensure the overall management of the events operation across our core and brokered events
- To inspire, strive and be an ambassador for the business to deliver exceptional service to our clients and guests
- To facilitate day to day management of the event team
- To demonstrate full alignment to the KP vision and also our partner company ‘Levy UK vision’
- To support and lead events team handling the development of our people to ensure we have the right people in the right roles
- To drive innovation within our events product including mapping customer journey, market trends and competitor analysis and client walk through
- Be accountable for the operational spend across the department, ensuring costs meet budgetary targets
- Be the driving force in the research of food trends, working alongside Senior/Event Managers to ensure menu offerings meet the needs of customers
- Create SOP’s for all event deliverables
- Work in partnership with the Head of Events and Development to create a marketing plan that celebrates our successes in Event delivery / Event innovation
Key areas of focus
- Event / Operational delivery
- Team Leadership & Coaching (Gets the best out of people)
- Client and Customer (obsessive about service)
- Change Leadership
- Strategic Leadership
- Commercial Results
- Innovative thinker
Skills and personal attributes
- Have at least 3 years of hands on operational experience, leading a team within an Events led company
- Experience in working with multi stakeholders both internal and external and communicating successes, challenges and solutions
- Experienced leader, able to ensure business excellence looking at ways to innovate event delivery
- Key understanding of the event marketing, finger on the pulse of competitor delivery, new and exciting innovations within the event market
- A proven leader of people, able to develop and enhance skill set to drive team KPI’s and development
- Hands on leadership, encouraging managers to lead events and take ownership
- Be strategic in problem solving, business planning and financial forecasting
- Proven record of nurturing and growing client relationships, enhancing these skills within the team to cultivate our core contracts
- Commercial awareness, understanding of the importance of brokerage and the deliverables
- Have a positive and proactive mindset
- Bring innovation and ideas to the team, being proactive in decision making
- Be a strong communicator - we need confidence and can-do attitude
- Ambitious and driven with a clear determination and belief to install these qualities to other team members
- Able to work to budget and financial forecasting’s (P&L's for all events)
- Be a team player, we have a strong element of focus on team work so you must be prepared to get stuck in and be involved
- Be organised with a keen attention to detail
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What we offer you
- Competitive salary
- Learning and development opportunities for growth within the business and wider Compass Group
- Relaxed dress code – ability to dress for your day
- Fresh fruit / tea & coffee and meals provided twice a week
- Holiday buy back scheme to purchase up to an additional 10 days of annual leave
- Perks at Work platform with 1000’s of discounts
- Corporate gym membership with 50% off monthly price
- Free eye test and discount towards new lenses
- Flexi working with a hybrid model allowing you to manage your own hours
- Bring your dog to work policy
Who we are:
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.
As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.
Website https://levy.co.uk/
LinkedIn Levy UK
Twitter @Levy_UK
Instagram @Levy_UK_ Ireland
Facebook @Levy_UK
Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Compass Group UK+I