Job Introduction
Are you a digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that’s redefining workplace dining across the region.
We are seeking a Head of Digital (contract based) to champion digital strategy across our flagship locations. From app-based ordering and loyalty schemes to cutting-edge marketing campaigns, you'll play a key role in shaping the digital future of our business.
You'll bring together technology, marketing, and operations to enhance customer engagement and drive innovation. You’ll be the go-to expert on our platforms, ensuring our digital tools are not just working—but winning. Your mission? Make every digital touchpoint seamless, smart, and seriously engaging!
What you’ll be doing:
- Leading digital operations and marketing across multiple sites and countries
- Drive innovation by strategically mapping customer journeys, gathering feedback from clients, guests and internal teams
- Creating targeted campaigns to boost loyalty, engagement, and sales
- Collaborating with site teams, clients, and stakeholders to deliver best-in-class digital experiences
- Training and empowering teams to make the most of our digital platforms
- Analyse data to understand trends, using insights to drive smarter decision making and continuous improvement
What we’re looking for:
- 3–5 years in digital/marketing, with leadership experience
- A creative thinker who thrives on driving change and innovation
- A confident communicator and strategic planner with a love for food and service
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families