Job Introduction
Head of Hospitality and Events - GTech Community Stadium, Brentford FC | Full-Time / Permanent
£46,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We are seeking an experienced and passionate Head of Hospitality & Events to lead the delivery of premium matchday hospitality and non-matchday conference & events business at Gtech Community Stadium, a state-of-the-art conference and events venue and home of Brentford Football Club.
This is a hands-on leadership role responsible for driving operational hospitality excellence, delivering memorable guest experiences, leading high-performing teams, and ensuring commercial success across all hospitality and events activity.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Head of Hospitality and Events - The role
- Lead the planning and delivery of all matchday hospitality operations and non-matchday events.
- Manage hospitality lounges, suites and conference & event spaces, ensuring exceptional service standards at every touchpoint.
- Oversee event execution, staffing, labour management and operational budgets.
- Take ownership of event P&Ls, payroll, forecasting and cost control.
- Build strong relationships with clients, stakeholders and venue partners.
- Lead, coach and develop hospitality teams to create a culture of excellence and engagement.
- Drive innovation, continuously enhancing the guest journey and event offering.
- Ensure compliance with all Health & Safety, HACCP, COSHH and food safety standards.
- Work collaboratively with culinary, planning and venue teams to deliver outstanding experiences.
What we're looking for
- Proven senior hospitality leadership experience within a stadium, arena, conference centre, hotel, members' club or premium events environment.
- Strong operational and commercial acumen with experience managing budgets and P&L performance.
- Passionate about hospitality, food, beverage and creating exceptional guest experiences.
- Experienced in leading large teams in fast-paced, high-volume environments.
- Excellent communication, organisation and stakeholder management skills.
- Flexible to work around matchdays, evenings and event schedules.
What you’ll get in return
- Competitive salary with discretionary bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why join us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences – and shape the future of hospitality.