Job Introduction
Head of Hospitality, London, Earn up to £55,000
Monday – Friday
Are you an inspirational hospitality leader with a passion for delivering exceptional workplace experiences? We are looking for a Head of Hospitality to lead a premium corporate hospitality operation, overseeing a dynamic team and driving service excellence across a prestigious multi-floor workplace environment.
This is an exciting opportunity to take ownership of a high-profile hospitality operation, where you'll have the autonomy to shape the service, develop your team, and build strong relationships with clients and stakeholders.
Key responsibilities include:
- Leading, motivating, and developing a team of hospitality professionals.
- Overseeing the delivery of premium workplace hospitality services across a large corporate environment.
- Managing VIP visits, meetings, conferences, and events to the highest standards.
- Driving service excellence through performance management, coaching, and continuous improvement.
- Presenting operational performance and hospitality updates at monthly business reviews.
- Introducing innovative hospitality concepts, service enhancements, and sustainability initiatives.
- Building strong relationships with clients, stakeholders, suppliers, and internal teams.
- Managing departmental budgets, operational reporting, hospitality systems, and supplier performance.
- Taking full ownership of the hospitality department, ensuring effective delegation, accountability, and operational success.
We're looking for an experienced hospitality professional who thrives in a fast-paced, client-focused environment and enjoys leading high-performing teams.
You'll have:
- Proven leadership experience within hospitality, workplace services, or a premium customer service environment.
- Experience managing hospitality teams within a corporate, hotel, conference, or events setting.
- A strong track record of delivering exceptional hospitality, VIP services, and client experiences.
- Excellent stakeholder management and relationship-building skills.
- Strong commercial awareness with experience managing budgets and driving operational performance.
- A passion for developing people and creating a positive, high-performing team culture.
- The confidence to lead from the front, make decisions, and take ownership of a hospitality operation.
- A creative mindset with the ability to introduce fresh ideas and continuously improve the guest experience.
If you're a commercially minded hospitality leader with a passion for service excellence, people development, and innovation, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!