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Helpdesk Operator- Zero Hours

Job Introduction

 Join Our Team as a Helpdesk Switchboard Operator!
Hours: 0
Salary: 12.59 Per Hour
Contract Type: Casual

Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You’ll be the crucial first point of contact for internal and external callers and play a key role

What You’ll Do

  • Operate a computer-based Switchboard system

  • Handle All calls and requests

  • Monitor and respond to alarms, including fire, trauma, and security alerts

  • Maintain clear and accurate records

  • Support with clerical / admin duties

  • Work independently responding confidently to emergencies

What You’ll Need

  • Excellent communication and interpersonal skills

  • Ability to stay composed in high-pressure situations

  • Good computer literacy and organisation skills

  • Willingness to work flexible hours, including nights and weekends

  • Previous office or switchboard experience

  • Be adaptable and easily embrace changing priorities

  • Be a brilliant communicator and easily build relationships

  • Strive for excellence in an eager and motivated manne

  • Take initiative and make decisions that are right for our customers

  • Possess the ability to work under pressure

  • Demonstrate exceptional timekeeping and reliability

We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.

As a Facilities Assistant, you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.


Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

  • Undertaking minor repairs and maintenance tasks
  • Responsible for ensuring the exterior of the site is in a clean, tidy and reasonable state of repair, inclusive of general external maintenance tasks.
  • Assisting the facilities team with the control of contractor's process, inclusive of ensuring contractors are signed in correctly, and signed out, and that everyone is adhering to site policies and rules
  • Responsible for opening and/or closing the building where required
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Complying with Health & Safety regulations

Our ideal Facilities Assistant will:

  • Have previous experience within a similar role
  • Be adaptable and easily embrace changing priorities
  • Be a brilliant communicator and easily build relationships
  • Strive for excellence in an eager and motivated manner
  • Take initiative and make decisions that are right for our customers
  • Possess the ability to work under pressure
  • Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0708/61399006/52306844/IN/STC #LI-DNP #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Apply

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