Job Introduction
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for DINE on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift pattern will be:
- Monday – Thursday; 11.30am -6.30pm
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Flexibility to work extra hours when an evening event is taking place, overtime will be paid
Daily Tasks
• Stacking dishwashers, keeping crockery, cups & cutlery clean and rotating for use in cupboards throughout the day.
• Coffee Machine – daily cleaning and sanitising. Restocking raw materials.
• Pepsi Soda Fountain – daily cleaning and sanitising. Restocking raw materials
• Ordering consumables for coffee machine soda fountain in absence of other catering team.
• Assisting with set up for hospitality and serving where requested.
• Clearing hospitality refreshments in meeting rooms
• Maintain cleaning and hygiene standards of the kitchen areas, periodical cleaning of fridges. Liaise with HK team as necessary.
• Restocking Quaker porridge pots at the end of each day and laying out fresh toppings.
• Ordering fresh foods, milk, & condiments, in the absence of other catering team.
• Ordering snack supplies for staff shop, in the absence of other catering team.
• Refresh staff shop, crisps on shelves
• Maintaining food hygiene standards
• Assisting with the service promotions and events where hospitality required.
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Personality behind every plate
Dine provides tailored food services to 140 clients in the business and industry sector. With over two decades of industry experience, we pride ourselves on offering a personalised approach to our clients, whilst delivering outstanding service. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities. That?s why our menus feature only locally sourced, seasonal, and sustainable ingredients with a target of reaching Climate Zero
Our secret ingredient - our people!
If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you. Chefs, customer assistants, support and office roles: explore our live vacancies today.
Job Reference: com/0107/44040001/52818066/BU #DINE
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!