Job Introduction
An opportunity has arisen for a talented Key Accounts Director to join us where you will play a key role within the leadership team and our shared commitments.
- £70,000 - £80,000 per annum (DOE)
- Company Car / Allowance
- Benefits Package
As an Key Accounts Director you will be responsible for multi-site delivery of a wide range of Soft Services and managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies.
Appropriately drive and review business performance and growth and nurture a service-led culture within which your large team deliver their best to our clients and customers every day. You will work closely with a wide stakeholder group to deliver collaborative, winning solutions. You will drive value, be innovative and strive for service excellence. Develop and deliver strong leadership to your team of Managers and support them in their development and performance through growth.
- Exercise tight control of your P&L, with experience of when and where to make the right interventions and appropriately manage all risks and opportunities.
- Collaborate with our People Business Partner to develop and execute a strong people strategy across your contracts. You will be coaching, and developing people to grow as individuals and within teams, raising levels of employee engagement as well as building a rich and talented succession plan.
- Grow and maintain strong, collaborative and enduring relationships with your senior client base.
- Ensure consistency and exceptional service is delivered across all our service streams to all our customers every day, placing service excellence at the heart of everything we do.
- Cohesively form a key part of the Senior Leadership Team, working collaboratively and supportively with your Managing Director as well as other Key Accounts Directors and SMEs to ensure achievement of shared objectives.
Who you are:
- Excellent understanding, and appreciation of what is entailed to successfully deliver Soft FM support services.
- Previous experience of delivering food-led support services is ideal.
- Previous experience of overseeing Hard Services is ideal.
- Previous experience in a broadly similar service delivery sector.
- Strong influencing, coaching and people development skills.
- Ability to plan appropriately and the capability to execute plans to time, budget and resulting in desired outcomes.
- Experience of leading and managing large and complex teams over multiple geographical locations to deliver first class results.
- Able to drive change with effective project and stakeholder management skills.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.