Job Introduction
Overall Purpose of the Role
To enhance the customer experience and reputation by effectively managing the Hard Services Team, equipment, resources and third party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures
More about the role:
- To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times
- To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
- To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets
- To deputise for the Contract Manager as required
- To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps
- To ensure all teams are engaged and managed effectively to achieve their performance targets.
- To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place
- To manage & analyse the CAFM system data to optimise the efficiency of the FM operation
- To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements
- To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
- To work flexibly and attend off site meetings, training courses & networking events as required
- To comply with any reasonable requests made by your Line Manager
Who you are:
- Experienced in the management of reactive and planned maintenance
- Ability to problem solve and fault find
- Line management of direct engineers and working with subcontractors to deliver services
- Attention to detail – understanding technical data/engineering reports
- Working knowledge of statutory compliance and adherence to safety processes
- Experience planning and scheduling complex maintenance projects to run efficiently
- Experience using CAFM systems (Concept/Maximo/Top desk etc)
- Computer literate – MS Excel/Word etc
- IOSH Certificate or Diploma in Health & Safety or willing to work towards
- Previous experience as a duty holder (AP or RP).
What we'll give:
- £37,500.00 per annum depending on experience
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
Who we are:
As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms – some 6,000+ locations across the UK and Ireland.
We do it all and so could you. Apply now and join the family!
We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.