Job Introduction
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Mobilisation Support Manager to work with us in Gather and Gather Ireland.
Salary: €50,000 per annum
Location: Field based around Dublin
Working Pattern: 40 hours per week
Job Role: To support the business sectors in mobilisation of contract wins through completing site surveys and gathering data & intelligence on individual sites to understand the offer that is provided to the client. To proactively monitor, manage and escalate risk where appropriate by working with management teams. To proactively ensure appropriate resource is applied during and following the mobilisation through to transition phase. To monitor and report progress against agreed deadlines for each project and constructively review each project post-completion seeking areas whereby the overall mobilisation process can be improved
Key Responsibilities & Accountabilities
- Ensuring minimum standards adhered to including HSE, Food Offer/Standards etc.
- Service / offer is consistent (or better) with previous offer at every unit.
- Support operational managers to help them deliver ‘business as usual’ from day one.
- Understanding consumer & client expectations on service / offer at the units.
- At end of transition review/analyse success of mobilisation process and feedback potential areas for development/improvement to relevant stakeholders.
- Engage with all stakeholders – internal, client and customer where appropriate.
- Understand the impact of TUPE Regulations on the employees based in the aligned units.
- Ensure that all TUPE activity is delivered and completed in a timely manner to cause minimal impact on employees.
- Engage with The People Team to ensure TUPE regulations are adhered to.
- Provide support & reassurance to the frontline teams.
- Ensures the safe and secure operation of all operational activities on behalf of all stakeholders.
- Ensure that all legislative and Gather & Gather operational procedures and standards are applied to provide a consistent and safe service and product for all Gather & Gather employees and customers.
- Collation of full and accurate due diligence information in line with agreed timelines.
- Working with the Sales/Bids and Mobilisation teams to support the analysis of the due diligence data to match back to contractual data.
- Identify gaps in data through thorough cross checking of due diligence.
- Devise project management plans using relevant tools and ensure that milestones and timelines are determined, managed and achieved.
- Develop local level relationships with the incumbent provider in order to facilitate the mobilisation and transformation process.
- To ensure that other relevant auditing and analysis takes place to support the mobilisation process.
- Ensuring appropriate processes such as TUPE happen in an effective and timely manner by working with and assisting support functions.
- Ensuring we have visibility of the aligned operation so that on day one of contract go live, business as usual (or better) is achieved.
- Ensure that on the go live date we have the required materials, people and knowledge to deliver promises/commitments made through the sales/bid processes.
- Assess, analyse and escalate (where appropriate) all significant risks to successful contract mobilisation and performance.
Person Specification
Skills
- Significant Mobilisation exposure with some project management experience
- Strong contract catering / FM / operational background
- Team management
- Excellent verbal and written communication skills
- Ability to analyse and evaluate information
- Excellent organisation and coordination skills
- Ability to engage and lead people
- Demonstrates Gather & Gather values and recognition principles
- Planning to deliver consistent result to expectations
- Ability to quickly gain credibility with key stakeholder groups
Experience
- Experience in a similar role
- Familiarity of MOD practices and procedures
What's in it for you?
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Job Reference: com/1107/42086001/52749802/ROIWJ #G&G Ireland
Gather & Gather, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!