Job Introduction
Network Analyst
Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent
Join Compass Group UK&I – a global leader driving innovation in food and support services – as a Network Analyst. In this critical role, you’ll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.
What You’ll Do
As a Network Analyst, you’ll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You’ll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.
Key Responsibilities Include:
Deliver high-level and detailed network design documentation
Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure
Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more
Monitor network health and performance using tools such as SolarWinds and Nagios
Collaborate with internal teams and third-party vendors to resolve complex issues
Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)
Maintain security compliance and configuration documentation
Participate in on-call rota for high-priority escalations (additional allowance provided)
What We’re Looking For
Technical Expertise:
You’ll bring strong practitioner-level knowledge across a range of networking technologies:
Essential Experience:
LAN/WAN architecture & troubleshooting
Cisco Meraki SD-WAN, Wireless
Fortinet firewall configuration
Core routing protocols (TCP/IP, DHCP, DNS)
Network switch and VLAN management
Microsoft Windows Server and Client OS
VPNs, SSL, and security certificate management
Experience writing technical documentation and simplifying complex concepts
Desirable Experience:
Public cloud networking (Azure, AWS)
DevOps/SysOps frameworks
Trend Micro security, SCCM, SQL Server
Linux (SUSE, Red Hat), Zscaler
ITIL awareness or certification
Who You Are
We’re looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:
A strong communicator and team player
Analytical and solutions-driven
Customer-first mindset
Confident working independently and collaboratively
Detail-oriented with a passion for delivering results
Proactive about automation, innovation, and continuous improvement
What You’ll Get in Return
Competitive salary and benefits
Additional on-call allowance
Access to cutting-edge technologies and large-scale projects
Opportunities for professional development and certification
A collaborative and inclusive team culture
Flexible working arrangements
Ready to help power the digital backbone of one of the UK’s largest businesses? Apply today and be part of a team that’s transforming IT services at scale.