Job Introduction
Operations Director – Grazing
£80,000 - £90,000 + bonus and benefits!
Monday – Friday
This isn’t your average leadership role and we’re definitely not your average caterer.
We’re Grazing, a bold, fast-growing London contract caterer with serious food credentials, brilliant clients and big ambitions. We specialise in delivered-in workplace and event catering, bringing creative food, high standards and seamless service directly to our clients.
As we continue to grow, we’re looking for an Operations Director who’s ready to lead from the front, take real ownership and help shape the next stage of our journey.
You’ll take the lead across our B&I and event catering operations, ensuring our delivered-in model runs brilliantly day in, day out.
You won’t be doing it alone. Our senior operational leaders will report directly to you, and you’ll play a key role in developing those teams, creating clarity, and building a culture where people can perform at their best.
We’re looking for a people-first leader with a strong commercial mindset. Someone who understands how to run high-performing hospitality operations, who enjoys being close to the action and who knows how to turn opportunities into results.
If you’re hands-on, commercially sharp and passionate about food and hospitality, we’d love to hear from you.
Main Responsibilities
- Responsible for driving operational performance, maintaining exceptional food and service standards, building strong client relationships
- Lead and develop multi-site B&I and event catering operations, ensuring exceptional food and service standards across all locations.
- Maintain a strong on-site presence, ensuring teams remain customer focused and responsive to client needs.
- Hold full P&L accountability across multiple contracts and revenue streams.
- Monitor performance against KPIs and provide regular operational and financial reports to the senior team.
- Create a culture of accountability, engagement and continuous improvement.
- Ensure the highest standards of food safety, health and safety and compliance across all operations.
Person Specification
- 3+ years of senior leadership experience within contract catering, hospitality or food service.
- Able to take independent ownership of workload and priorities, operating with high levels of accountability and initiative
- Strong people leader with the ability to inspire and develop high-performing teams.
- Entrepreneurial mindset with a track record of driving growth and operational improvements.
- Commercially astute with experience managing P&L and delivering financial targets.
- Passion for food, hospitality and delivering exceptional client experiences.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2303/43030001/52797968/SU #Grazing
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!