Job Introduction
We are seeking an experienced Operations Manager to support the mobilisation and launch of two new workplace catering operations, including the opening of a new flagship EMEA HQ.
This role is suited to an established catering operator who is confident working with clients, understands how to mobilise new services, and can bring structure, pace, and reassurance during periods of change. It is a hands-on leadership role, supporting mobilisation activity while maintaining strong operational standards and client confidence.
Key responsibilities
- Support the mobilisation and launch of catering services within a new, high-profile workplace environment
- Work closely with senior stakeholders and clients to ensure a smooth, well-managed transition into live service
- Support recruitment, training, onboarding, and early-life operational stabilisation
- Ensure operational readiness across people, food offer, systems, suppliers, and service standards
- Maintain a strong on-site presence during mobilisation and early operational phases
- Support the embedding of standards, processes, and ways of working as services move into BAU
- Act as a trusted operational point of contact for both internal teams and the client
What we’re looking for
- Proven experience as an Operations Manager or senior operational leader within contract catering
- Demonstrable experience supporting or leading mobilisations, new openings, or service transitions
- Strong client-facing skills, with confidence operating in high-expectation environments
- A practical, calm, and solutions-focused leadership style
- Strong people leadership skills, including recruitment, training, and team engagement
- Commercial and operational awareness, with the ability to balance pace, quality, and cost
- Comfortable working in live environments where standards and service continuity matter
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Winter garden wellbeing space designed for relaxation and recharging
- Brand-new building with state-of-the-art facilities and equipment
- Subsidised gym membership + classes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Receive cash rewards every time you spend and use them on a wide range of brands
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0902/43955001/52778261/R/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!