Job Introduction
People & Culture Co-Ordinator - Excel, London, E16 1XL | Full-Time / Permanent
£35722 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for...
The People Coordinator is responsible for supporting the People & Culture Manager at Excel London Hospitality (ELH). Also assisting with the delivery of the Levy People Signature, assisting with employee relations (ER), and providing administrative support to ensure efficient HR operations. This includes tasks related to, ER, recruitment, onboarding, training, compliance, and policy implementation.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
People & Culture Co-Ordinator - The Role
- Support the People & Culture Manager with recruitment, including job adverts, recruiters and ensuring the ELH recruitment process is followed.
- Coordinate and deliver new starter onboarding and inductions, ensuring a smooth and compliant employee experience.
- Manage employee lifecycle administration, including onboarding, offboarding, internal movements and probation reviews.
- Maintain accurate and confidential employee records, including HR, training, attendance and compliance data.
- Manage absence and timekeeping processes, ensuring policies and procedures are consistently applied.
- Support HR systems and reporting, including HRIS maintenance, benefits portals, headcount, turnover and key HR metrics.
- Provide guidance to Heads of Department on HR policies and procedures, including contracts, performance, absence and employee relations matters.
- Support disciplinary and grievance processes confidentially, including meeting coordination, evidence gathering, communications and note-taking.
- Coordinate training, development and employee engagement, tracking certifications, supporting L&D programmes and company initiatives.
- Ensure legal and company HR compliance, including right-to-work checks, sponsorship, contracts and references, while deputising for the People & Culture Manager when required.
What we're looking for
- CIPD Level 5 qualification preferred, but not essential.
- Previous HR experience, ideally within hospitality, services or a fast-paced operational environment.
- Strong knowledge of HR systems and Microsoft Office.
- Excellent communication, interpersonal and relationship-building skills.
- Able to handle confidential and sensitive information with professionalism and discretion.
- Strong teamwork and collaboration skills, with the ability to work effectively across departments.
- Proactive, organised and detail-focused, with the ability to problem-solve and work independently.
- Flexible and adaptable, leading by example, supporting the wider management team and acting as an ambassador for the company.
Hours of Work
Hours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. This role will involve occasional evening and weekend working, though will be predominantly standard office-based hours.
What you'll get in return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences ? and shape the future of hospitality.
Job Reference: com/1210/60105001/52838370/SU #Levy UK
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!