Job Introduction
As our Regional People Operations Manager you will look after 3 London horse racing tracks (Sandown, Kempton and Epsom) delivering 104 JCC race days a year (30% of all JCC fixtures) and an equally busy C&E portfolio (including Boxing day and 27th December racing and a busy summer season)
You will manage a small team of People Ops Officers, building strong relationships with all stakeholders to enable smooth running of the department, consistently improving standards and achieving efficiencies.
More about the role:
- Ensuring that the appropriate quantity, consistency and quality of staff are booked for work at the locations
- Management of the variable payroll to achieve set payroll budget targets while meeting the operational needs of the locations
- Developing and delivering recruitment plans and activities in the region to ensure direct recruitment is maximized
- Developing, improving and furthering local universities, colleges and job centres relationships to enhance community engagement and recruitment
- Developing and delivering training plans and activities in the region to ensure high and increasing level of staff skill
- To drive the highest calibre of directly resourced casual staff, whilst consistently liaising with all operational parties to ensure that the correct volume of staff is booked for work whilst also ensuring all staff have the proper skill set to fulfil the roles
- Ensure that the People Ops team is optimising all resources, assigning each colleague direct responsibility for Recruitment and Selection/Induction/Learning and Development, whilst taking complete overall ownership
- Manage unit rotas in line with business needs and set targets. Working within all given budget parameters, accurately forecasting performance
- Explore new and diverse ways of recruiting and retaining a database of staff; commanding loyalty as much as possible in order to grow a large, reliable and professional team
- Supporting the region with internal and external audits, including ownership of ipoe People signature
- Supporting the HR function within the region including supporting investigations, TOIL management, and being the first point of call for any HR issues within the region
- Manage and drive the labour plan
- Provide strong leadership and focus whilst delivering and managing the People Operations function within the region
Who you are:
- Previous experience working in a Labour Operations and or HR Manager or similar type of role in a demanding environment
- Positive attitude and friendly approach
- Commercial experience in a fast paced, high volume variable labour environment (desirable)
- Awareness of the local recruitment market and key competitors
- Experience of working with a client group
- High degree of IT proficiency
- Excellent written and verbal communication skills
- Training delivery skills (essential)
- Ability to lead others
- Engaging, enthusiastic, sociable and motivated (essential)
- Able to influence and operate at all stakeholder levels
- Ability to support change with effective project and stakeholder management skills
What we'll give:
People Operations Manager - London Jockey Club
- £40,000 per annum, 40 hours per week, 5 days over 7
- Discretionary bonus
- Flexible working options
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
- Medicash healthcare
- Eyecare vouchers
- Meals provided on duty
- Discounted tickets to JCC events
Who we are:
As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms – some 6,000+ locations across the UK and Ireland.
We do it all and so could you. Apply now and join the family!
Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK and Ireland and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients through focusing on delicious food, great atmosphere and legendary service.
We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.