Vacancies

People Operations Manager - London Jockey Club

More about the role:

• Ensuring that the appropriate quantity, consistency and quality of staff are booked for work at the locations
• Management of the variable payroll to achieve set payroll budget targets while meeting the operational needs of the locations
• Developing and delivering recruitment plans and activities in the region to ensure direct recruitment is maximized
• Developing, improving and furthering local universities, colleges and job centres relationships to enhance community engagement and recruitment
• Developing and delivering training plans and activities in the region to ensure high and increasing level of staff skill
• To drive the highest calibre of directly resourced casual staff, whilst consistently liaising with all operational parties to ensure that the correct volume of staff is booked for work whilst also ensuring all staff have the proper skill set to fulfil the roles
• Ensure that the People Ops team is optimising all resources, assigning each colleague direct responsibility for Recruitment and Selection/Induction/Learning and Development, whilst taking complete overall ownership
• Manage unit rotas in line with business needs and set targets. Working within all given budget parameters, accurately forecasting performance
• Explore new and diverse ways of recruiting and retaining a database of staff; commanding loyalty as much as possible in order to grow a large, reliable and professional team
• Supporting the region with internal and external audits, including ownership of ipoe People signature
• Supporting the HR function within the region including supporting investigations, TOIL management, and being the first point of call for any HR issues within the region
• Manage and drive the labour plan
• Provide strong leadership and focus whilst delivering and managing the People Operations function within the region

Who you are:

• Previous experience working in a Labour Operations and or HR Manager or similar type of role in a demanding environment
• Positive attitude and friendly approach
• Commercial experience in a fast paced, high volume variable labour environment (desirable)
• Awareness of the local recruitment market and key competitors
• Experience of working with a client group
• High degree of IT proficiency
• Excellent written and verbal communication skills
• Training delivery skills (essential)
• Ability to lead others
• Engaging, enthusiastic, sociable and motivated (essential)
• Able to influence and operate at all stakeholder levels
• Ability to support change with effective project and stakeholder management skills

What we'll give:

People Operations Manager - London Jockey Club

• £40,000 per annum 
• 5 out of 7 days per week
• Discretionary bonus
• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) 
• Aviva Digicare – Free annual healthcare check 
• Exclusive Benefits & Wellbeing site (Perks at Work) 
• Entertainment discounts – up to 55% off cinema tickets 
• Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) 
• Travel discounts – Discounts with holiday companies such as TUI and Expedia 
• Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards 
• Meals on duty 
• Vodaphone discounts 
• Pension scheme and Life Assurance 
• Employee Assistance Programme 
• 23 days + BH’s and additional day off for your birthday 
• 2 days additional leave, following return from Maternity leave during first year back 
• Competitive and supportive family benefits 
• Day off for babies 1st birthday 
• Holiday purchase scheme 
• On-going training & development and career pathways 
• Professional subscriptions paid 
• Financial wellbeing programme and preferred rates on salary finance products 

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. 

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.  

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.  

Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.  

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. 

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. 

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. 

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.