Job Introduction
We are currently looking to recruit a Receptionist (Shift Working). You will be based at Kings Mill Hospital.
You will be responsible of the main reception and ensuring all patient and general enquiries are handled in a prompt and quality orientated manner.
The right candidate will be required to have a flexible approach to their working days and hours (Flexible between 08:00 – 20:00) to meet the needs of the business. Your hours will be prorated to 22.5 hours per week.
Week 1: 18 Hours
Week 2: 21.5 Hours
Week 3: 27.5 Hours
More about the role:
- Provide general hospital information.
- Deal with patient enquiries from 2 main telephone lines and visitors at desk via computer console.
- To allocate doctors On Call rooms and relatives accommodation rooms and complete all the necessary paperwork.
- During out of hour periods the post requires unsupervised working with the support of the Trusts on call management team.
- Implement the Major Incident Procedure operating the Current Systems.
- To be aware of the confidential aspects of the post.
- Assisting hospital chaplaincy people with daily enquiries
- Fire Evacuation procedure is followed correctly.
- Assist with Security matters in order to prevent loss and damage to the Trust.
- Dealing with complaints and upholding no smoking policy/fire evacuation procedure
Who you are:
- Possess good IT skills and use of Microsoft Office, excellent oral and written communication skills and educated to GCSE level in English and Maths.
- Excellent inter-personal skills, with the ability to deal with a wide range of people and situations.
- The ability to communicate and work with patients, other members of staff and visitors to the hospital.
- Ensure that information regarding patients, staff and visitors is secured and not to divulge personal details at any time or under any circumstances.
- Must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site.
- Adhere to all Trust policies and procedures.
What we'll give:
- Exclusive offers on Perks at Working including, Discounts, Cinema Discount, Reloadable, Shopping Cards, Holiday Discounts and many more
- Development opportunities including funded apprenticeships
- Health and wellbeing programme
- Compass Pension Scheme
- Reward & recognition programme
Who we are:
Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
We offer great discounts such as discounted cinema tickets, gyms membership, food outlets and supermarkets as well as life insurance and the option to join the company pension scheme. We offer further training by offering an accredited qualification through our NVQ program.