Job Introduction
5 days over 7
- Efficient Management: Oversee the entire catering contract to ensure consistent, high-quality food and beverage services.
- Client Relationships: Maintain a positive relationship with the client, communicating regularly to understand their needs and any changes.
- Team Leadership: Manage, recruit, develop, and train team members, including handling sickness, conducting performance reviews, and providing necessary training.
- Budget Accountability: Manage labour spend and food costs, working with your Area Manager to meet financial budgets proactively.
- Service Planning: Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers.
- Compliance: Ensure full compliance with company policies, procedures, and legislative/regulatory requirements (e.g., allergens, kcal, PPDS).
- Experience: Previous experience in contract catering in a healthcare environment or a similar role is preferred, but we offer training for those with transferrable skills.
- Kitchen Proficiency: Experience working in a kitchen environment, adhering to recipes and menu plans.
- Leadership: Proven ability to lead and manage teams, motivating them to achieve success.
- Client Management: Experience in managing client relationships.
- Communication: Excellent written and oral communication skills, with the ability to liaise at all levels.
- Results-Oriented: Quality and process driven with a focus on delivering results.
- Compliance: Knowledgeable about company policies and procedures, especially in line with client agreements.
- IT Skills: Proficiency in MS Office and email.