Vacancies

Regional General Manager - London & South | Charlton Athletic FC, Watford FC & Peterborough United FC

Job Introduction

Regional General Manager - London and South | Full-Time / Permanent

Up to £75,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are looking a strategic Regional General Manager to lead, shape and deliver the food and drink strategy across three diverse and high-profile sites - Charlton Athletic FC, Watford FC and Peterborough United FC.

This is a senior, visible and prestigious leadership role for a dynamic, inspirational hospitality professional with a passion for premium food, innovation and people.

In this exciting Regional General Manager role you will take full accountability for the performance, reputation and evolution of the food and beverage offer across the region, ensuring Levy UK is renowned for first-class hospitality, operational excellence and progressive thinking.

We are Levy 

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. 

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision. 

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. 

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. 

Regional General Manager - The role

Strategy & Regional Leadership

• Leading the development, delivery and evolution of the regional food and beverage strategy and guest experiences
• Building strong, trusted partnerships with multiple clients and key stakeholders across the London & South portfolio
• Translating strategic objectives into clear regional business plans, covering People, Guest Experience, Commercial Performance, Compliance, H&S, Sustainability and Technology.
• Driving innovation by embracing global food, beverage and technology trends, ensuring venues reflect world-class standards.
• Providing strong governance, consistency and quality control across sites, underpinned by Levy’s Growth Performance Strategy and GPIs.
• Sponsoring and lead regional projects and capex programmes, working collaboratively with clients, contractors and internal specialists.

Operational Excellence

• Ensuring all venues are operationally ready to trade, meeting agreed brand, safety and service standards.
• Championing a guest-first culture, ensuring feedback, insights and data are actively used to improve performance.
• Ensuring consistent compliance with Health & Safety, food safety and legal obligations across the region.
• Working closely with Compass procurement, suppliers and partners to drive quality, efficiency and margin improvement.

People & Culture

• Leading, inspiring and developing a high-performing regional leadership team, including mentoring and succession planning for future talent.
• Supporting General Managers in building, selecting, developing and retaining large, well-trained fixed and variable teams.
• Driving effective communication across the region, ensuring strategy, priorities and expectations are clearly understood.
• Championing diversity, inclusion, engagement and recognition, creating an environment where people can thrive.
• Coaching and challenging leaders to deliver transparency, resilience and a relentless focus on quality and guest experience.

Business Performance & Data Insight

• Championing accurate data capture and utilisation across venues
• Using data modelling and performance analytics to challenge performance, drive efficiency and unlock growth opportunities.
• Working strategically with Business Transformation and functional specialists to optimise operational processes and outcomes.

Financial & Commercial Accountability

• Full P&L accountability for the regional portfolio, delivering accurate budgets, forecasts and long-term financial plans.
• Maintaining tight control of operating costs, continually identifying more efficient and effective ways to operate.
• Driving commercial capability and financial literacy across regional leadership teams.
• Working with culinary, marketing and commercial specialists to deliver continuous product development, innovation and increased spend per transaction.
• Ensuring a strong balance between commercial returns and premium guest experience.

What we're looking for

• Proven background in a senior leadership role with significant experience in premium food, beverage and hospitality environments, ideally across multi-site or complex venues.
• A relentless passion for exceptional hospitality, innovation and food excellence.
• A natural people leader who inspires large, diverse teams and builds strong, collaborative cultures.
• A strategic thinker with a proven track record in change management, project delivery and operational transformation.
• Commercially and financially astute, with deep understanding of P&L management and data-driven decision making.
• Confident influencer, able to engage and negotiate effectively with clients, partners and internal stakeholders.
• Agile, resilient and solutions-focused, able to balance structure with flexibility in fast-paced environments.
• Comfortable operating at both strategic and operational levels, leading from the front when required.
• Experienced in managing client relationships within brand and contractual frameworks.
• Willing to work flexibly, including evenings and weekends, in line with the demands of a regional portfolio.

Why Join Us? 

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. 

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. 

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. 

Together, we create unforgettable experiences – and shape the future of hospitality.