Job Introduction
Role Overview:
As the Regional Manager, you will be responsible for overseeing the catering operations across multiple sites within your region. Your role will involve managing client relationships, ensuring the highest standards of food quality and service, and driving continuous improvement to exceed client and customer expectations.
Key Responsibilities:
- Oversee daily catering operations across multiple sites, ensuring consistent delivery of high-quality food and exceptional service.
- Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Lead and inspire on-site catering teams, fostering a positive and productive work environment. Provide training and development opportunities to ensure staff are skilled and motivated.
- Manage budgets, control costs, and optimize resources to achieve financial targets. Analyze financial performance and implement strategies to improve profitability.
- Ensure compliance with all health, safety, and food hygiene regulations. Maintain the highest standards of food quality and presentation.
- Monitor customer feedback and respond to issues promptly. Implement initiatives to enhance customer satisfaction and dining experiences.
- Identify opportunities for process improvements and implement best practices to enhance operational efficiency and service delivery.
Key Requirements:
- Proven experience in a senior catering or operational management role, ideally within a Contract Catering business
- Strong leadership and people management skills with the ability to motivate and develop teams.
- Excellent client relationship management skills with a focus on understanding and meeting client needs.
- Strong financial management skills with experience in budgeting, cost control, and financial analysis.
- Commitment to maintaining high standards of food quality, presentation, and hygiene.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients, staff, and stakeholders.
- Willingness to travel regionally and adapt to the needs of the business.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!