Job Introduction
Healthcare Security Officer- UCLH
£13.85 per hour | 42 hours per week | Days, Nights & Weekends (flexible rota)
Do you hold a valid frontline SIA Licence and want a role that goes beyond traditional security work? Ready for a rewarding position where you can genuinely make a difference every day? If so, we’d love to hear from you.
A new opportunity has arisen for a Healthcare Security Officer to join the Medirest team. You’ll play a vital role in maintaining a safe and secure environment for patients, visitors, and healthcare professionals within a hospital setting.
About the Role
You will support clinical teams and hospital staff by ensuring safety, managing incidents professionally, and providing reassurance to patients and visitors.
Key responsibilities include:
Supporting clinical teams to de-escalate incidents of violence and aggression
Assisting with patient restraint when required (training provided)
Responding to incidents across hospital premises and grounds
Liaising with Police when required
Conducting internal and external patrols
Monitoring CCTV, alarms and access control systems
Managing ID badges and access cards
Completing incident reports and documentation
Participating in post-incident reviews and learning processes
Providing excellent customer service at all times
Supporting car park management and site safety operations
About You
Our ideal candidate will be:
Passionate about patient, visitor and staff safety
Comfortable working in a hospital environment
Confident communicating with people experiencing distress or mental health challenges
Skilled in verbal de-escalation techniques
Empathetic and patient-focused in decision-making
Willing to undertake restraint and conflict management training
Knowledgeable (or willing to learn) about public safety procedures, NHS security guidance, and relevant legislation
Able to work under pressure, independently and as part of a team
Flexible to meet operational requirements
Computer literate
Shift Pattern
42 hours per week across a flexible rota including days, nights and weekends (as per business needs).
What We Offer
We recognise your hard work and commitment with a comprehensive benefits package, including:
Funded SIA licence renewal
Funded role-specific training and development
Full uniform and PPE provided
Free meals on duty
Exclusive travel discounts with leading providers including TUI, Expedia and Booking.com
Supermarket savings at Tesco, Sainsbury’s, Morrisons and more
Digital GP access for you and your immediate family
Up to 44% off cinema tickets
Regular staff discount and savings communications
Cashback rewards across a wide range of brands
Free wellness, mindfulness and exercise classes
Share discounts and offers with friends and family
Contributory pension scheme
Career Pathways and MyLearning development programmes