Job Introduction
Senior Business Analyst
Birmingham | Hybrid
At Compass UK & Ireland, our Digital & Technology (D&T) team is at the forefront of driving innovation – delivering cutting-edge digital solutions that improve operational performance, elevate user experience, and unlock commercial value across the business.
We’re now looking for a Senior Business Analyst to play a pivotal role in shaping and evolving a large-scale omni-channel digital product. This is a high-impact opportunity to move beyond traditional BA work and influence how a product is defined, built and scaled.
The Role
This is not a typical Business Analyst role.
You’ll own discovery and analysis for an evolving digital product – working closely with senior stakeholders to define problems, bring structure to ambiguity, and ensure every piece of work is grounded in clear business value before it enters delivery.
Partnering closely with the Principal Product Manager, you’ll operate with a high degree of autonomy, bridging business needs and technical delivery while helping shape the product as it matures.
As the product develops, you’ll gain increasing exposure to product ownership – offering a clear pathway into a more product-led career.
What You’ll Be Doing
- Lead discovery and analysis to define business problems, outcomes and success criteria
- Engage senior stakeholders to understand processes, challenges and opportunities
- Own and shape high-quality, outcome-focused requirements for delivery
- Translate complex needs into structured, prioritised deliverables for engineering teams
- Act as a key interface between business stakeholders and offshore engineering teams
- Support backlog refinement and sprint readiness
- Identify risks, dependencies and trade-offs, enabling informed decision-making
- Validate delivered solutions against business intent and capture ongoing insight
- Contribute to continuous improvement and future product iterations
What We’re Looking For
- Proven experience operating as a Senior Business Analyst on complex digital products [SBA Digital | PDF]
- Strong experience working in agile environments and managing backlogs [SBA Digital | PDF]
- Ability to shape requirements in early-stage or evolving product environments [SBA Digital | PDF]
- Confident working with both technical teams (e.g. engineering, architecture) and senior stakeholders [SBA Digital | PDF]
- Experience with digital platforms, integrations or APIs [SBA Digital | PDF]
- Strong stakeholder management and workshop facilitation skills [SBA Digital | PDF]
- A commercial, outcome-focused mindset with the confidence to challenge and influence [SBA Digital | PDF]
Why Join Us?
- Play a key role in shaping a high-profile digital product
- Work at the intersection of business, data and technology
- Gain exposure to product ownership and strategy
- Be part of a collaborative, forward-thinking D&T function driving real business impact
If you’re a commercially-minded Senior Business Analyst who thrives in ambiguity and wants to shape the future of digital products, we’d love to hear from you.