Job Introduction
Job Description
Sous Chef
Location: Twycross Zoo
Salary: Up to £35,000 per annum
Contract: Full-Time, Permanent, 40 hours per week, 5 daysout of 7
Are you an experienced Sous Chef looking for anexciting opportunity to work in a busy, multi-site visitor attraction? RAVenues is seeking a hands-on, proactive Sous Chef to support food productionand service across a variety of high-volume catering outlets at Twycross Zoo.This is a fantastic role for someone who thrives in a fast-paced environmentand enjoys variety in their work.
What We Offer:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (excluding bank holidays)
- Free staff parking
- Free tickets to the zoo
- Free staff meals whilst working on site
- Compass reward scheme
- A supportive, values-driven culture within cohesive teams
- Opportunities for growth and development within a national business
- A chance to make a meaningful impact in a continuously growing sector
About the Role:
As Sous Chef at Twycross Zoo, you will support theHead Chef in overseeing kitchen operations across the attraction’s multiplefood outlets and events. You will lead the kitchen team, ensuring high-qualityfood production, excellent service, and adherence to all health, safety, andfood hygiene standards.
Key aspects of the role include managing foodpreparation, allergen compliance, stock control, deliveries, and teamleadership. You will also assist with food management systems, helping toensure operational efficiency and consistency across all areas.
This is a hands-on role requiring flexibility, strongorganisational skills, and the ability to work effectively in a busy,multi-function environment.
Key Responsibilities:
- Food Production & Service: Prepare, cook, and assist in serving high-quality dishes across multiple high-volume retail and catering sites
- Health & Safety & Food Safety: Maintain compliance with all food hygiene, allergen, and health & safety standards
- Team Leadership: Lead and motivate a small kitchen team, including rota management and on-the-job training
- Stock & Ordering: Manage ordering, deliveries, and stock control to ensure efficient operations
- Food Management Systems: Support accurate recording and reporting using food management software and processes
- Event Support: Deliver catering for events across the site, maintaining high standards under pressure
The Ideal Candidate:
- Minimum 3 years’ experience in a busy, multi-function kitchen
- Proven experience managing a small team and overseeing kitchen operations
- Strong knowledge of food safety, allergens, and health & safety legislation
- Experience with food management systems and stock control
- Excellent leadership, organisational, and communication skills
- Adaptable, proactive, and able to thrive in a fast-paced, high-volume environment
- Passionate about food, hospitality, and delivering excellent visitor experiences
- Experience in a similar visitor-led environment is desirable
About Us
Restaurant Associates is a leading premium hospitalityprovider with an ethos drawn from our history of fine and high-quality diningin London and New York.
Within our venues team, we provide catering andhospitality services to some of the most iconic visitor attractions anddestinations in the UK including the Imperial War Museum London, GlyndebourneOpera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.Within these amazing venues we operate a host of bespoke cafés and restaurants,as well as delivering private events ranging from small meetings to large-scaleground events of up to 1000 people. You can find a full list of our venues onour website.
Compass Group UK&I is committed to fostering anenvironment where every individual can truly be themselves at work and hasequal opportunities to advance in their careers. We strive to build a culturethat respects and celebrates the unique talents, beliefs, backgrounds, andabilities of all our team members. We want our colleagues to feel valued,empowered to reach their full potential, and to thrive - because diversity isour strength!