Job Introduction
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here.
Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a Supervisor to join our team at a prestigious destination venue in Edinburgh.
Location: Edinburgh
Salary: £14.07 per hour
Working Pattern: 5 over 7 days, 30 hours per week (Core hours 10:00 – 17:00 (peak) / Off-peak close 15:30–16:30) / Latest finish approximately during events 22:00–23:00
This is a whole-site role supporting a busy daytime café alongside a large events and hospitality operation. You will help oversee service for daily visitors, meetings and conferences, private dinners and full-venue hire events. The venue also hosts evening and seasonal events such as Burns Night, Christmas parties and the Edinburgh Fringe, along with sleepovers and group bookings for schools, scouts and corporate groups. Events range from small meetings to large functions of up to 550 guests, with August being a particularly busy period.
Key responsibilities:
Lead shifts across café and event service
Support the day-to-day running of the front of house operation
Supervise, motivate and support team membere
Reporting to Hospiyality Manager
Ensure high standards of service and guest experience at all times
Assist with event set-up, service delivery and breakdown
Handle guest queries and resolve issues professionally
Support training of new starters
Monitor stock levels and support ordering where required
Ensure compliance with health and safety and food safety standards
What we’re looking for:
Previous experience in a Supervisor or strong Team Leader role
Background in hospitality, café, events or restaurant service
Experience working in busy, high-volume environments
Confident leading a team and running shifts independently
Strong organisational and communication skills
Flexible approach to rota including evenings and seasonal events
Passion for quality service and creating a welcoming atmosphere
What's in it for you?
Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.
A Honest Approach, A Passionate Team, Quietly Confident
