Job Introduction
Technical Services Manager
Salary: £60,000 - £70,000
An exciting opportunity has arisen for an experienced Technical Services Manager to lead the delivery of engineering and technical services within a complex, high-profile operational environment.
This role is responsible for ensuring the safe, compliant and efficient operation of a critical client site, overseeing hard services, statutory compliance, asset management, contractor performance and technical service excellence.
You'll act as the technical lead for the contract, working closely with both client stakeholders and operational teams to maintain exceptional service standards while driving continuous improvement, innovation and long-term asset performance.
This is a highly visible role requiring a credible technical professional who is comfortable operating within a demanding environment where reliability, compliance and customer experience are equally important.
Key Responsibilities
- Provide leadership and governance across all technical and engineering services.
- Act as the primary technical point of contact for client stakeholders.
- Ensure full compliance with statutory, regulatory and contractual requirements.
- Oversee planned and reactive maintenance programmes, safeguarding operational continuity.
- Lead specialist service providers and subcontractors to achieve performance objectives.
- Drive asset management strategies, lifecycle planning and capital improvement initiatives.
- Manage technical budgets, forecasting and cost control to deliver commercial targets.
- Monitor service performance through KPIs, audits and governance reviews.
- Identify opportunities to improve operational resilience, efficiency and service quality.
- Promote a culture of safety, accountability and continuous improvement across the site.
About You
We're seeking an experienced Technical Services professional who combines strong engineering knowledge with excellent leadership and stakeholder management capabilities.
You'll have:
- A proven track record in Technical Services or Hard FM leadership roles.
- Experience managing technical operations within a complex or critical environment.
- Strong understanding of statutory compliance, maintenance management and risk control.
- Experience leading specialist contractors and multidisciplinary technical teams.
- Excellent client-facing and stakeholder management skills.
- Strong commercial and financial awareness.
- Relevant engineering qualifications and technical accreditation.
- The ability to influence, challenge and drive performance at all levels.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!