Job Introduction
Waiter - Birchwood at The Conduit, London | Full-Time / Permanent
£30,992 + TRONC and excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a Waiter to will deliver a friendly, attentive and knowledgeable service to members and guests. This is a dynamic role where you will work across different areas of the restaurant, supporting service, hosting, drinks and guest interaction — ensuring every experience is smooth, welcoming and memorable.
Birchwood at The Conduit, led by chef Will Devlin, is a brand-new cafe and wine bar that will bring a fresh, ingredient-led approach rooted in seasonality and sustainable sourcing. Expect bold, thoughtful dishes and a space designed for connection in the heart of Covent Garden.
Birchwood at The Conduit is a collaboration between Birchwood, Levy UK and The Conduit
Waiter - The Role
- Provide a warm, professional welcome to guests and deliver attentive, efficient service
- Take accurate food and drink orders, including allergen awareness
- Recommend menu items confidently using strong product knowledge
- Monitor and enhance the guest experience, responding proactively to needs
- Handle billing and payments accurately
- Work flexibly across roles (service, hosting, drinks, coffee, etc.)
- Support daily operations including setup, closing, and maintaining clean, organised spaces
- Collaborate with team members and assist during busy periods
- Maintain high standards while following hygiene, licensing, and company procedures
- Uphold company values and contribute to a positive, professional environment
What we're looking for
- Experience in a similar front of house or hospitality role preferred
- Passion for delivering great service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive, proactive and team-oriented attitude
- Warm, engaging and personable
- Strong attention to detail
- Calm under pressure
- Adaptable and willing to learn
- Professional and reliable
What you'll get in return
- The chance to be part of a prestigious Covent Garden members’ club with a global clientele
- Be part of a purpose-driven business shaping the future of hospitality
- Clear opportunities for career progression within a growing brand
- Competitive salary package + TRONC
- Healthcare & wellbeing support (Medicash, Aviva Digicare - Free annual healthcare check, mental health, dental & optical)
- Gym discounts & wellness programmes
- 23 days holiday + bank holidays + your birthday off
- Paid meals on duty
- Pension & life assurance
- Ongoing training & development opportunities
- Exclusive discounts on travel, retail & entertainment
- VIP access to last-minute events and experiences
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits & day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Why Join us?
Join one of London’s leading private members’ clubs, where exceptional hospitality meets purpose, community, and creativity.
At The Conduit, we bring together a diverse, global membership of entrepreneurs, creatives, and industry leaders within a beautifully designed, members-only environment. Our club is known for delivering premium food, drink, and personalised service in a setting that champions sustainability, inclusivity, and meaningful connection.
We are redefining what a private members’ club can be — combining exceptional hospitality with a mission to drive positive social and environmental impact.