Job Introduction
Job Title: Apprentice Business Improvement Analyst - Birmingham
Salary/Hourly Rate: £34,000 per year
Location: Parklands, Rubery, Birmingham, B45 9PZ
Reporting to: Head of Process Development
Hours/Working Pattern: 40 hours per week
Contractual Requirements: Candidates must be aged 18+ and Driving License required
We’re excited to be recruiting an ambitious, curious, and forward‑thinking Apprentice Business Improvement Analyst to join our team on a full‑time basis (40 hours per week).
In this role, you’ll become a key part of a supportive team dedicated to improving how we work and enhancing the experiences we deliver. You’ll learn how to analyse processes, solve problems, and drive meaningful change—skills that are highly valued in any industry.
Join us at Compass Group UK & Ireland’s vibrant office at Parklands —Set within the lively Great Park district, the office offers excellent transport links and a professional, collaborative atmosphere that makes it an exciting place to grow your career.
As an apprentice, you’ll gain hands‑on experience from day one, while completing structured training that helps you build confidence, capability, and a strong foundation for your future career. We believe in investing in our people, celebrating individuality, and recognising those who bring passion and commitment to their work.
What you can look forward to:
- Real responsibility and the chance to make a difference
- A friendly, collaborative team that will support your development
- Clear opportunities to grow and progress within the business
- Full, comprehensive training as part of your apprenticeship
If you’re motivated, eager to learn, and excited to start a career in business improvement, we’d love to hear from you
On completion of the Apprenticeship, you will achieve the Improvement Practitioner L4 and become a qualified Improvement Practitioner.
The successful candidate will report to the Head of Process Development within the Process Team arm of the Enterprise Change & Transformation Team to bring about lasting business improvements across Compass UK&Ireland. For this role, core duties will include:
- Supporting process discovery workshops.
- Creating process documents (e.g. process maps).
- Liaising with stakeholders from across the business to understand business challenges and opportunities.
- Confidently engaging and collaborating closely with colleagues
- Working with our Data Analyst to create data-driven insights.
- Working with Process Analysts and business stakeholders to create "to be" ways of working.
- Monitoring process performance, via agreed metrics.
- Supporting the creation of the Business Process Management approach.
- The above duties may be carried out remotely (via MS Teams) or in -person.
Our Ideal Apprentice Will:
- Certifications: Qualifications such as Six Sigma, Lean Management, or similar process improvement methodologies.
- Technical Proficiency: Experience in using MS PowerPoint, Excel and process modelling tools.
- Innovative Thinking: Ability to think outside the box and bring creative solutions to complex process challenges.
- Adaptability: Flexibility to adapt strategies in response to new information or changing conditions.
- Process Mining: Experience of using process mining platforms to analyse business processes, and produce actionable insights and recommendations.
The ideal candidate will have well-honed communication skills (verbal, written, presentation). Another key aspect we are looking for is somebody with the mindset to challenge the status quo, be proactive and one who seeks better ways to achieve value for the business. We need somebody who is passionate about business process improvement and has a transformational / continuous improvement mindset and approach to their work.
Skills such as process mapping can be taught. However, the ideal person needs to have an innate ability to respectfully challenge how things are done, with a view to working to find value-adding solutions.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including (but not limited to):
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare – Free annual healthcare check
- Medicash – Discounted health cash plan providing cashback on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family
- Pension scheme and Life Assurance
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health & Wellbeing and Travel discounts
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Vodafone discounts
- Ongoing training & development and career pathway
Compass Group UK & Ireland is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!.
Our Central Functions teams keep Compass Group running smoothly behind the scenes. They bring together specialists in HR, Finance, Procurement, Digital, Communications, and more — all working to support our people and improve how we operate every day. Joining Central Functions means being part of a friendly, collaborative team where you can make a real impact, shape new ideas, and help drive positive change across the whole organisation. It’s a great place to grow your skills, work with passionate colleagues, and play a key role in the success of one of the UK’s biggest and most dynamic businesses.
Apprenticeship Funding Requirements
As part of the application process, you will be required to complete a short questionnaire and participate in a screening call to determine your eligibility for apprenticeship funding in line with the Department for Education funding rules.
This is a mandatory step of the application process to ensure that you meet the criteria for apprenticeship funding.
Please note: We reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.